fix problems on Footpatrol [iphone]

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—— Run into issues on Footpatrol? Get help pending when official support gets back to you!

Footpatrol
Info:
company: Footpatrol London LTD
: http://www.footpatrol.co.uk/contact-us
: www.footpatrol.co.uk
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Account issue

Inability to access account

Fix: 1. Reset Password: If you cannot log in, try resetting your password. On the login screen, tap 'Forgot Password?' and follow the instruction... ⇲
 
Bugs issue

Items out of stock can be added to cart

Fix: 1. Check Inventory Status: Before adding items to your cart, check the inventory status on the product page. If it shows 'Out of Stock', avo... ⇲

Orders frequently get cancelled

Fix: 1. Verify Payment Method: Ensure your payment method is valid and has sufficient funds. 2. Check Order Confirmation: After placing an order,... ⇲

Raffles inaccessible via app

Fix: 1. Check App Updates: Ensure you have the latest version of the app, as updates may fix access issues. 2. Clear App Cache: Go to Settings >... ⇲

Misleading inventory status

Fix: 1. Refresh Inventory: Close the app and reopen it to refresh the inventory status. 2. Check Back Later: If an item shows as in stock but is... ⇲
 
Loading issue

Footpatrol does not load

Fix: 1. Check for Updates: Ensure that you are using the latest version of the app. Go to the App Store and check for updates. 2. Restart the App... ⇲

Footpatrol fails to load specific items

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. 2. Clear App Cache: Go to Settings > General > iPhone Storage >... ⇲
 
Network issue

Network errors during use

Fix: 1. Check Network Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data. 2. Reset Network Set... ⇲
 
Permissions issue

Website access denied from certain regions

Fix: 1. Use a VPN: Consider using a VPN service to change your IP address to a different region where access is allowed. Download a reputable VPN... ⇲
 
Support issue

Customer service is unresponsive

Fix: 1. Use In-App Support: Check if the app has a support or help section where you can submit a ticket or query. 2. Email Support: If available... ⇲
 
Payments issue

Difficulties in checking out

Fix: 1. Review Cart Items: Ensure all items in your cart are in stock and eligible for purchase. Remove any out-of-stock items. 2. Check Payment... ⇲
 
Updates issue

Footpatrol down for maintenance often

Fix: 1. Check for Maintenance Notifications: Look for any notifications within the app or on the website regarding scheduled maintenance. 2. Wait... ⇲
 
Slow issue

Footpatrol only works intermittently

Fix: 1. Check for Updates: Ensure the app is updated to the latest version. 2. Restart Your Device: Restarting your iPhone can help resolve inter... ⇲
 
UI issue

Frustrating user experience

Fix: 1. Provide Feedback: Use the feedback option in the app to report specific issues you find frustrating. 2. Familiarize with Features: Spend... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
78.7%

Bad experience
20.2%

Neutral
1.1%

~ from our NLP analysis of 455 combined software ratings.

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 Private Data Footpatrol collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Diagnostics