fix problems on QuMagie [iphone]

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QuMagie
Info:
company: QNAP Systems, Inc.
: https://forum.qnap.com/
: www.qnap.com
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Compatibility issue

No iOS Live Photos support

Fix: Consider exporting Live Photos as standard video files or still images before uploading them to QuMagie. You can do this by selecting the Li... ⇲

No iPad native/universal app

Fix: Use the iPhone version of QuMagie on your iPad. You can do this by downloading the app from the App Store and running it in compatibility mo... ⇲

Not landscape compatible throughout

Fix: Check if the app has a landscape mode toggle in the settings. If not, try rotating your device to see if it automatically adjusts. OR Use... ⇲

MOV files not managed with JPG/HEIC

Fix: Convert MOV files to a compatible format (like MP4) before uploading. Use a video converter app for this purpose. OR Check if there are a... ⇲

Chromecast support not available

Fix: Use AirPlay as an alternative to cast your media to compatible devices if Chromecast is not supported. OR Look for third-party apps that... ⇲

Portrait mode only on iPad

Fix: Use the iPhone version of the app on your iPad, which may allow for landscape mode. OR Adjust the iPad's display settings to see if it ca... ⇲
 
Permissions issue

Confusing permissions issues with NAS album

Fix: Check the NAS settings to ensure that QuMagie has the necessary permissions to access the album. This may involve adjusting settings in the... ⇲
 
Features issue

No ability to share from mobile apps

Fix: Use the built-in sharing options on your iPhone. You can select photos or videos in QuMagie and use the 'Share' button to send them via othe... ⇲

No face tagging functionality

Fix: Manually create albums for specific people and organize photos accordingly, as a workaround for face tagging. OR Use another app that sup... ⇲

Tags management not integrated

Fix: Manually create and manage tags within the app by organizing photos into albums based on tags. OR Use a different app for tagging and the... ⇲

Cannot delete photos

Fix: Check if there are any restrictions set in the app or device settings that prevent deletion. Adjust these settings if necessary. OR Try u... ⇲
 
Video issue

Microscopic random frames display for movies

Fix: Try clearing the app cache. Go to Settings > QuMagie and look for an option to clear cache or data, which may resolve display issues. OR... ⇲
 
UI issue

UI needs modernization

Fix: Explore the settings within QuMagie to see if there are any themes or display options that can enhance the user interface experience. OR... ⇲

Cramped UI

Fix: Adjust the display settings on your device to increase text size or zoom, which may help with visibility in the app. OR Consider using th... ⇲

Photo thumbnails different sizes

Fix: Check the app settings for thumbnail size options and adjust them to a uniform size if available. OR Try clearing the app cache to see if... ⇲

Failure to display images in folders

Fix: Try refreshing the app or restarting your device to see if that resolves the display issue. OR Check the folder settings in QuMagie to en... ⇲
 
Uploads issue

Uploads constantly stop

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the upload resumes. OR Try reducing the si... ⇲

Large videos stop uploading

Fix: Compress the videos before uploading. Use apps like Video Compressor to reduce file size without significant quality loss. OR Upload vide... ⇲

Must keep phone unlocked to upload

Fix: Change your device settings to prevent it from going to sleep while uploading. Go to Settings > Display & Brightness > Auto-Lock and set it... ⇲

Cannot upload photos

Fix: Check your internet connection and ensure it is stable. Try switching between Wi-Fi and cellular data. OR Ensure that the app has the nec... ⇲

Cannot upload or backup to NAS

Fix: Check the NAS settings to ensure that QuMagie has the necessary permissions to upload. Adjust settings if needed. OR Try connecting to th... ⇲

Upload failures after login

Fix: Check your internet connection and ensure it is stable. Switch between Wi-Fi and cellular data if necessary. OR Try logging out and back... ⇲
 
Loading issue

People smart album never loads

Fix: Try refreshing the app or restarting your device to see if that resolves the loading issue. OR Check your internet connection, as a weak... ⇲

People tab timing out

Fix: Try refreshing the app or restarting your device to see if that resolves the timeout issue. OR Check your internet connection, as a weak... ⇲
 
Downloads issue

Cannot download photos

Fix: Ensure that you have enough storage space on your device to download photos. Free up space if necessary. OR Try downloading photos one at... ⇲
 
Crashes issue

QuMagie crashes on opening

Fix: Force close the app and restart it. If it continues to crash, try restarting your device. OR Check for updates in the App Store and insta... ⇲
 
Background issue

Does not operate normally in background

Fix: Check the app settings to see if there is an option to allow background activity and enable it. OR Ensure that your device settings allow... ⇲
 
Slow issue

QuMagie is slow

Fix: Clear the app cache to improve performance. Go to Settings > QuMagie and look for an option to clear cache or data. OR Close other apps r... ⇲

Slow performance overall

Fix: Clear the app cache and data to improve performance. Go to Settings > QuMagie and look for options to clear cache. OR Ensure your device... ⇲
 
Login issue

Two-step verification login issues

Fix: Ensure that you are entering the correct verification code. Check your authentication app or SMS for the latest code. OR Try resetting yo... ⇲
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 what users are saying
Bad experience
69.4%

Good experience
22.6%

Neutral
8.1%

~ from our NLP analysis of 62 combined software ratings.

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 Private Data QuMagie collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics