fix problems on Lion Air [iphone]

—— Run into issues on Lion Air? Get help pending when official support gets back to you!

Lion Air

Info:

company: PT. KABIN KITA TOP

: https://www.lionair.co.id/en/contact-us

Chat with our AI-based Lion Air Support

🛠️ Common Lion Air Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Can't log in even with correct password

Fix: 1. Ensure that you are using the correct username and password. Double-check for any typos or case sensitivity. 2. If you have forgotten you... ⇲

Difficult to retrieve booking information

Fix: 1. Open the app and navigate to the 'My Bookings' section. Ensure you are logged in with the same account used to make the booking. 2. If yo... ⇲

Compatibility issue

Lion Air and website won't work in the US

Fix: 1. Ensure that your device's location settings are enabled. Go to Settings > Privacy > Location Services and make sure it is turned on for t... ⇲

No support for connecting flights

Fix: 1. When searching for flights, ensure you are selecting the option for multi-city or connecting flights if available. 2. If the app does not... ⇲

Payments issue

Credit card payments not accepted

Fix: 1. Verify that your credit card is valid and has not expired. Ensure that you are entering the correct card details. 2. Check if your card i... ⇲

No option for certain payment methods

Fix: 1. Check the payment options available in the app settings or during the checkout process. Ensure you are selecting a method that is support... ⇲

Customization issue

No option to add a booking

Fix: 1. To add a booking, ensure you are logged into your account. Navigate to the 'My Bookings' section and look for an 'Add Booking' option. 2.... ⇲

No flight status selections

Fix: 1. Ensure you are connected to the internet and that the app is updated to the latest version. 2. Navigate to the 'Flight Status' section in... ⇲

Loading issue

Endless loading screen when selecting locations

Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and mobile data to see if that resolves the issue. 2. Clear t... ⇲

Syncing issue

Inconsistent information between app and website

Fix: 1. Always check for updates for both the app and the website, as discrepancies may arise from outdated information. 2. If you notice inconsi... ⇲

Search issue

Limited city pair search

Fix: 1. When searching for flights, try using different variations of city names or airport codes to expand your search results. 2. Check if ther... ⇲

Missing destinations in search

Fix: 1. Ensure you are entering the correct spelling of the destination. Try using both the city name and airport code for better results. 2. Che... ⇲

Freezing issue

Lion Air freezes

Fix: 1. Force close the app by double-tapping the home button and swiping up on the Lion Air app. Then reopen the app. 2. Restart your iPhone to... ⇲

Login system is poor

Fix: 1. Ensure that you are using a strong and unique password. Consider changing your password to something more secure. 2. Clear the app cache... ⇲

Updates issue

Lion Air lacks functionality

Fix: 1. Check for updates in the App Store, as newer versions may include additional features and improvements. 2. Explore the app settings to se... ⇲

Lion Air is outdated

Fix: 1. Check the App Store for any available updates for the Lion Air app and install them. 2. If the app is not functioning well, consider dele... ⇲