fix problems on Community Choice E-Banking [iphone]

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Community Choice e-Banking
Info:
company: Community Choice Credit Union
: http://www.communitychoice.com
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Payments issue

Inaccurate Visa transaction information

Fix: Check if the app is updated to the latest version. Go to the App Store, search for the app, and see if an update is available. Updates often... ⇲

Complicated money transfer methods

Fix: Review the app's help section or user guide for detailed instructions on how to perform money transfers. This can often clarify the process... ⇲

Inaccurate weekend balance information

Fix: Verify your balance directly through your bank's website to confirm the accuracy of the information. This can help determine if the issue is... ⇲

Inability to pay overdraft balance directly

Fix: Check if there is an option within the app to transfer funds from another account to cover the overdraft. This may be found under 'Transfers... ⇲
 
Slow issue

Slow loading times

Fix: Clear the app's cache if the option is available. Go to the app settings and look for a 'Clear Cache' option to free up space and potentiall... ⇲
 
Account issue

Frequent reauthentication for third-party accounts

Fix: Check the app's settings for any options related to session timeouts or reauthentication. If available, adjust these settings to reduce the... ⇲
 
Syncing issue

Delayed balance updates

Fix: Refresh the app manually by pulling down on the screen to update the balance. This can sometimes prompt the app to fetch the latest informat... ⇲

Community Choice e-Banking synchronization delays

Fix: Ensure that your internet connection is stable and strong. A weak connection can cause delays in synchronization. Try switching to a differe... ⇲
 
Network issue

Inability to connect to mortgage information

Fix: Ensure that your mortgage account is linked correctly within the app. Go to the account settings and check if the mortgage account is listed... ⇲
 
Search issue

Difficulty finding statements

Fix: Use the search function within the app, if available, to locate statements more easily. Look for a magnifying glass icon or a search bar.... ⇲
 
Compatibility issue

Lack of Zelle integration

Fix: Check if your bank offers Zelle through its website or other apps. If the Community Choice e-Banking app does not support Zelle, you may nee... ⇲
 
Bugs issue

Frequent errors with remote deposit

Fix: Ensure that you are following the app's guidelines for remote deposits, such as taking clear photos of the check and ensuring proper lightin... ⇲
 
Freezing issue

Community Choice e-Banking freezing during login

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
UI issue

Touch sensitivity issues

Fix: Adjust the touch sensitivity settings on your iPhone. Go to 'Settings' > 'Accessibility' > 'Touch' > '3D & Haptic Touch' and modify the sens... ⇲
 
Performance issue

Inconsistent app performance

Fix: Clear the app's cache if the option is available, or delete and reinstall the app to ensure you have the latest version and clear any potent... ⇲
 
Notifications issue

Annoying pop-up messages or hints

Fix: Check the app's settings for an option to disable pop-up messages or hints. This may be found under 'Notifications' or 'Help' settings. OR... ⇲
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 what users are saying
Good experience
92.3%

Bad experience
5.5%

Neutral
2.3%

~ from our NLP analysis of 2,920 combined software ratings.

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 Private Data Community Choice e-Banking collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics