fix problems on Jane Online Appointments [iphone]

—— Run into issues on Jane Online Appointments? Get help pending when official support gets back to you!

Jane Online Appointments

Info:

company: Jane Software Inc.

: https://jane.app/guide/getting-started-with-online-appointments

: jane.app

Chat with our AI-based Jane Online Appointments Support

🛠️ Common Jane Online Appointments Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Jane Online Appointments doesn’t allow for landscape view

Fix: Check your device settings to ensure that rotation lock is turned off. To do this, swipe down from the top-right corner of your iPhone to ac... ⇲

Cannot edit appointment notes after scheduling

Fix: To work around this limitation, consider keeping a separate note-taking app or document where you can jot down any important notes related t... ⇲

UI issue

Jane Online Appointments only works in portrait position

Fix: As mentioned earlier, ensure that your device's rotation lock is off. If the app is inherently designed for portrait mode, you may need to a... ⇲

Unorganized and complicated interface

Fix: Take some time to familiarize yourself with the app's layout and features. You can create a checklist of the most important functions you us... ⇲

Difficult to navigate and use

Fix: Consider creating a user guide for yourself that outlines the steps for common tasks within the app. This can help you navigate more efficie... ⇲

Customization issue

Limited comment options for appointment feedback

Fix: To provide more detailed feedback, consider using a separate feedback form or email to communicate your thoughts. You can create a template... ⇲

Network issue

Connectivity issues during appointments

Fix: Ensure that you have a stable internet connection before starting appointments. You can do this by connecting to a reliable Wi-Fi network or... ⇲

Bugs issue

Redirects to App Store instead of appointments

Fix: Check if the app is updated to the latest version. Go to the App Store, search for Jane Online Appointments, and see if an update is availab... ⇲

Audio issue

Static or unstable audio during calls

Fix: Ensure that your microphone and speaker settings are properly configured. Check the app's audio settings and make sure that the correct devi... ⇲

Glitches issue

Glitchy performance

Fix: Clear the app's cache by going to your iPhone's settings, finding the Jane Online Appointments app, and selecting 'Clear Cache' if that opti... ⇲

Settings issue

Inability to see or change schedule

Fix: Check if there are any filters or settings within the app that may be hiding your schedule. Sometimes, toggling these settings can reveal yo... ⇲

Patients cannot schedule or reschedule appointments

Fix: Ensure that your appointment settings allow for patient scheduling. Check the app's settings to confirm that the feature is enabled and that... ⇲