fix problems on ShotShort-Dramas&Shorts [iphone]

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—— Run into issues on ShotShort-Dramas&Shorts? Get help pending when official support gets back to you!

ShotShort-Dramas&Shorts
Info:
company: Nanjing Radiance Network Technology Co., Ltd.
: https://www.mediaradiance.com/
Chat with our AI-based ShotShort-Dramas&Shorts Support
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Payments issue

High cost for episodes

Fix: Consider waiting for special promotions or discounts that may lower the cost of episodes. Keep an eye on the app notifications for any sales... ⇲

Not all stories are free

Fix: Keep an eye out for free episodes or promotional offers that may allow you to access paid content without cost. This can help you enjoy more... ⇲

Difficult to track spending on coins

Fix: Maintain a personal log of your coin purchases and spending within the app. This can help you keep track of your expenses more effectively.... ⇲
 
Bugs issue

Episodes often incomplete

Fix: Check for any app updates in the App Store. Developers often release updates to fix bugs, including issues with incomplete episodes. OR T... ⇲
 
Support issue

Poor customer support

Fix: Utilize any available FAQs or help sections within the app to find answers to common issues. This can often provide quicker solutions than w... ⇲
 
Ads issue

Frequent interruptions for coins

Fix: Adjust your app settings to minimize notifications or interruptions. Look for options to disable certain alerts that may be prompting you to... ⇲

Ads disrupt viewing experience

Fix: Look for an option within the app to purchase an ad-free experience, if available. This can enhance your viewing without interruptions. OR... ⇲
 
Gameplay issue

Repetitive content after earning points

Fix: Explore different genres or categories within the app to find new content that may not be repetitive. This can help diversify your viewing e... ⇲

Limited daily coin acquisition

Fix: Maximize your daily coin earnings by completing all available tasks or challenges each day. Check the app regularly for new opportunities to... ⇲
 
Syncing issue

Inconsistent access across devices

Fix: Ensure you are logged into the same account on all devices. This can help synchronize your progress and access to content. OR Check for a... ⇲
 
Content issue

Violent scenes are excessive

Fix: Look for content ratings or descriptions before watching episodes to avoid those that may contain excessive violence. This can help you choo... ⇲

Storylines lack variety

Fix: Explore different genres or categories within the app to find stories that may offer more variety. This can help you discover new content th... ⇲

Short episode lengths

Fix: Plan to watch multiple episodes in one sitting to make the most of your viewing time. This can help you feel more satisfied with your experi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.8%

Bad experience
2.4%

Neutral
1.8%

~ from our NLP analysis of 6,596 combined software ratings.

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 Private Data ShotShort-Dramas&Shorts collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Weekly VIP Subscription 19.99: $19.99 $19.99 for sub unlock all shows for 1 week
  2. 9.99 Recharge: $9.99 Recharge 9.99 USD to get coins to unlock ep
  3. 4.99 Recharge: $4.99 Recharge 4.99 USD to get coins to unlock ep
  4. 19.99 Recharge: $19.99 Recharge 19.99 USD to get coins to unlock ep
  5. 29.99 Recharge: $29.99 Recharge 29.99 USD to get coins to unlock ep
  6. Monthly Subscription: $49.99 $49.99 for sub, unlock all shows for 1 month
  7. Weekly VIP Subscription 14.99: $14.99 $14.99 for sub unlock all shows for 1 week
  8. 49.99 Recharge: $49.99 Recharge 49.99 USD to get coins to unlock ep
  9. Weekly Subscription 9.99: $9.99 Users can watch all drama shows for free
  10. 8.99 Recharge: $8.99 Recharge 8.99 USD to get coins to unlock ep