fix problems on Scripps News [iphone]

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—— Run into issues on Scripps News? Get help pending when official support gets back to you!

Scripps News
Info:
company: Media Convergence Group, Inc.
: https://scrippsnews.com/contact
: scrippsnews.com
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Audio issue

Sound quality issues with echo or tinny sound

Fix: 1. Check your iPhone's volume settings and ensure that the volume is turned up. 2. Go to Settings > Sounds & Haptics and adjust the volume s... ⇲
 
Compatibility issue

Incompatibility with older phone versions

Fix: 1. Check the App Store for the latest version of the Scripps News app. 2. If your iPhone is running an older iOS version, consider updating... ⇲
 
Ads issue

Ads before news clips cause app freezing

Fix: 1. Try clearing the app's cache by going to Settings > General > iPhone Storage > Scripps News and selecting 'Offload App'. 2. This will rem... ⇲
 
Settings issue

Auto play cannot be turned off for the first story

Fix: 1. Open the Scripps News app and navigate to the settings menu. 2. Look for video playback settings and see if there is an option to disable... ⇲
 
Performance issue

Technical challenges with app responsiveness

Fix: 1. Close any other apps running in the background to free up resources. 2. Double-tap the home button (or swipe up from the bottom on newer... ⇲
 
Content issue

Perceived liberal slant in news reporting

Fix: 1. To balance your news consumption, consider following other news sources within the app that provide different perspectives. 2. Create a d... ⇲
 
Video issue

Inconsistent video loading and playback issues

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. If using Wi-Fi, try... ⇲
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 what users are saying
Good experience
96.1%

Neutral
3.1%

Bad experience
0.8%

~ from our NLP analysis of 10,244 combined software ratings.

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 Private Data Scripps News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics