—— Run into issues on IGoban? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's rotation lock settings. Swipe down from the top-right corner of your iPhone to access the Control Center. Ensure that th... ⇲
Fix: As a workaround, take screenshots of your game at various stages. You can do this by pressing the side button and the volume up button simul... ⇲
Fix: Try adjusting the sensitivity settings of your device's accelerometer. Go to Settings > Accessibility > Touch > 3D & Haptic Touch and adjust... ⇲
Fix: Zoom out on the board if the app allows it. Pinch the screen to zoom out and see the entire board more comfortably. OR Adjust the display... ⇲
Fix: Check if there are any settings in the app to adjust the size of the markings. If not, consider using a different app that allows for custom... ⇲
Fix: Practice placing stones in a slower, more deliberate manner. Take your time to ensure accuracy when tapping on the board. OR If the app a... ⇲
Fix: Familiarize yourself with the tapping mechanics by practicing in a low-stakes environment. Spend some time just placing stones to get used t... ⇲
Fix: Check if there is a setting in the app that allows you to lock the board or save the game state before closing the cover. If not, make it a... ⇲
Fix: Be mindful of how you hold your device while playing. Try to keep it flat and avoid tilting it unnecessarily to prevent accidental clearing.... ⇲
Fix: Look for alternative apps that offer computer opponents. There are many Go apps available that include AI opponents for practice. OR If y... ⇲
Fix: Use a physical object, like a piece of paper or a small board, to cover the sections of the board you are not using. This can help you focus... ⇲
Fix: Manually keep track of turns by using a notepad or a simple counter app on your device to note whose turn it is. OR Consider using a phys... ⇲
Fix: Look for other Go apps that specifically offer 9x9 and 13x13 board options. Many Go apps cater to different board sizes. OR If you have a... ⇲
Fix: Look for alternative apps that support SGF file imports. Many Go applications offer this feature. OR If you have access to a computer, co... ⇲
Fix: Try restarting your iPhone. This can clear temporary issues that may cause the app to crash. OR If the app continues to crash, check for... ⇲