fix problems on Smart TV Remote [iphone]

—— Run into issues on Smart TV Remote ? Get help pending when official support gets back to you!

Smart TV Remote for Samsung

Info:

company: Companjen Apps B.V.

: https://www.companjenapps.com/tvremotesamsung/support

: www.companjenapps.com

Chat with our AI-based Smart TV Remote Support

🛠️ Common Smart TV Remote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires subscription for basic functions

Fix: Explore the app's free features thoroughly. Some apps offer basic functionalities without a subscription, so ensure you are utilizing all av... ⇲

Apps section does not load

Fix: Check your internet connection. Ensure that your iPhone is connected to a stable Wi-Fi network. You can do this by going to Settings > Wi-Fi... ⇲

Customization issue

Limited art prints available

Fix: Consider using third-party apps or websites that offer a wider selection of art prints. You can download images and upload them to your Smar... ⇲

Search issue

Keyboard for searching in apps does not work

Fix: Ensure that the app has the necessary permissions to access your keyboard. Go to Settings > Privacy > Keyboard and check if the app is liste... ⇲

Ads issue

Inappropriate ads for children

Fix: Check the app settings for any options to filter or limit ads. Some apps have parental controls that can help manage the type of ads display... ⇲

Crashes issue

Smart TV Remote stops working after a short period

Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space, as low s... ⇲

Network issue

Connection issues when phone screen is off

Fix: Change your iPhone's settings to prevent it from going to sleep while using the app. Go to Settings > Display & Brightness > Auto-Lock and s... ⇲

UI issue

Cannot change apps on the apps screen

Fix: Try restarting the app. Sometimes, a simple restart can refresh the interface and allow you to change apps as needed. OR Check for any ap... ⇲

Compatibility issue

Difficult to connect without original remote

Fix: Use the SmartThings app if your TV supports it. This app can often connect to your TV and allow you to control it without the original remot... ⇲

Payments issue

Limited features without premium subscription

Fix: Maximize the use of the free features available. Familiarize yourself with all the functionalities that do not require a subscription to get... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.0%

Bad experience

12.2%

Neutral

2.8%

~ from our NLP analysis of 6,535 combined software ratings.

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Private Data Smart TV Remote collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Yearly Premium: $9.99 Unlock all premium features
Monthly Premium: $4.99 Unlock all premium features