fix problems on Read [iphone]

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—— Run into issues on Read? Get help pending when official support gets back to you!

Read - Book Tracker
Info:
company: Mogens Erik Egeskov-Madsen
: https://getread.app
Chat with our AI-based Read Support
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Payments issue

Locked features without clear subscription details

Fix: Explore the app's settings or help section to find any information regarding subscription details. Often, apps provide a breakdown of featur... ⇲

High subscription cost compared to competitors

Fix: Evaluate the features you actually use in the app. If you find that you are not using many premium features, consider downgrading to a lower... ⇲
 
Customization issue

Manual book addition not available

Fix: If manual addition is not supported, check if there is an option to import books from another source, such as a CSV file or another app. Thi... ⇲
 
Search issue

Search functionality is unreliable

Fix: Try using specific keywords or phrases when searching for books. Sometimes, using the author's name or the exact title can yield better resu... ⇲

Basic functionality like finding a book doesn't work

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to basic functionalities. Check the App Store for a... ⇲
 
UI issue

Slider for page tracking is ineffective

Fix: Instead of using the slider, try entering the page number manually if the app allows it. This can provide a more accurate way to track your... ⇲

User interface issues with input fields

Fix: Try adjusting your device's display settings. Go to Settings > Display & Brightness and experiment with text size and display settings to se... ⇲
 
Support issue

Technical support is unresponsive

Fix: Look for community forums or user groups related to the app. Other users may have experienced similar issues and can provide solutions or wo... ⇲
 
Crashes issue

Read crashes or freezes

Fix: Try restarting your iPhone to clear any temporary glitches that may be causing the app to crash. Hold down the power button and slide to pow... ⇲
 
Database issue

Limited book database

Fix: If the app's database is limited, consider using an external book database or website to find additional book information and manually add i... ⇲
 
Functionality issue

Inability to track multiple books simultaneously

Fix: Use a separate note-taking app to keep track of multiple books until the app updates to allow for this feature. You can create a simple list... ⇲
 
Screen issue

Screen size is smaller than expected

Fix: Check your device settings to ensure that display settings are optimized. Go to Settings > Display & Brightness and adjust the zoom settings... ⇲
 
Storage issue

Read is considered a waste of space

Fix: If you find the app unhelpful, consider uninstalling it to free up space on your device. You can always reinstall it later if you change you... ⇲
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 what users are saying
Good experience
51.1%

Bad experience
31.1%

Neutral
17.8%

~ from our NLP analysis of 45 combined software ratings.

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 Private Data Read collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Subscription: $29.99 All Access
  2. Subscription: $24.99 All Access
  3. Read Subscription: $29.99 Unlock Full Access
  4. Subscription: $49.99 All Access
  5. Subscription: $24.99 All Access