fix problems on Dukascopy [iphone]

—— Run into issues on Dukascopy? Get help pending when official support gets back to you!

Dukascopy – Swiss Mobile Bank

Info:

company: Dukascopy Bank SA

: https://www.dukascopy.bank/swiss/

: www.dukascopy.bank

Chat with our AI-based Dukascopy Support

🛠️ Common Dukascopy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Dukascopy freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Dukascopy, and select 'Offload App'. This will remove the app but keep i... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of Dukascopy by checking the App Store for updates. Developers often release upda... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download necessary data: Before going offline, open the app and navigate to the sections you need. This may allow the app to cache some d... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if Dukascopy has a help or FAQ section within the app that can provide answers to common questions. 2. Utilize onl... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Dukascopy and ensure that notifications are enabled. Adjust the alert style... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s layout and features. Look for a tutorial or help section that may... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any options for customizing the interface or features. Sometimes, options ar... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Dukascopy to reduce battery usage. 2. En... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your iPhone is running the latest iOS version compatible with Dukascopy. Go to Settings > General > Sof... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.8%

Bad experience

7.6%

Neutral

2.5%

~ from our NLP analysis of 354 combined software ratings.

Switch to these Alternatives:

Swiss Bankers

MyFin

Blackсatсard

Gekkard: Prepaid Card & Wallet

Utoppia

Paysera Super App

Aion Bank

RedotPay: Crypto Card & Pay

Moneco

Bilderlings

Private Data Dukascopy collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts
- Identifiers
- Usage Data