—— Run into issues on Healthcare Employees FCU? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping... ⇲
Fix: 1. Check Internet Connection: Ensure that your device is connected to the internet. Try switching between Wi-Fi and cellular data to see if... ⇲
Fix: 1. Use the Search Function: If the app has a search bar, utilize it to quickly find the information you need instead of navigating through m... ⇲
Fix: 1. Check for Updates: Ensure you are using the latest version of the app, as new features may be added in updates. Go to the App Store and c... ⇲
Fix: 1. Verify Bank Settings: Check the app’s settings to ensure that your bank account is properly linked and that all necessary permissions are... ⇲
Fix: 1. Check Touch ID Settings: Go to Settings > Touch ID & Passcode and ensure that Touch ID is enabled for the FCUMobile app. If it’s not, tog... ⇲
Fix: 1. Explore the New Layout: Take some time to explore the new features and layout. Sometimes, updates come with changes that require a bit of... ⇲