fix problems on CirrusMD [iphone]

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—— Run into issues on CirrusMD? Get help pending when official support gets back to you!

CirrusMD
Info:
company: CirrusMD
: http://cirrusmd.com/contact
: cirrusmd.com
Chat with our AI-based CirrusMD Support
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Glitches issue

Glitches and app malfunctions

Fix: First, ensure that your app is updated to the latest version. Go to the App Store, search for CirrusMD, and check for updates. If the app is... ⇲
 
Account issue

Inactivated accounts with no contact options

Fix: If your account is inactivated, check your email for any communication from CirrusMD regarding the status of your account. Sometimes, accoun... ⇲

Difficulty in accessing medical records

Fix: Check the app's settings or profile section for options related to medical records. There may be a specific area where you can request acces... ⇲
 
Payments issue

High co-pay with unclear billing

Fix: Before your appointment, review the billing information provided in the app. If you have questions about co-pays, reach out to customer supp... ⇲
 
Support issue

Dismissive responses from providers

Fix: If you feel dismissed during your consultation, try to express your concerns clearly and assertively. Let the provider know that you feel yo... ⇲

Lack of valuable service

Fix: If you feel that the service is lacking, try to articulate specific areas where you believe improvements can be made. This feedback can be u... ⇲

Doctors passing responsibility to others

Fix: If a doctor refers you to another provider, ask for clarification on why this is necessary and what the next steps are. Understanding the re... ⇲

Feeling scammed for services

Fix: If you feel that you have been charged unfairly, gather all relevant documentation, including appointment details and billing statements. Us... ⇲

Limited depth compared to in-person visits

Fix: To maximize the depth of your telehealth visit, prepare a list of questions and concerns beforehand. This can help ensure that you cover all... ⇲

Inconsistent quality of care

Fix: If you notice inconsistencies in care, keep a record of your visits and the advice given. This can help you identify patterns and discuss th... ⇲
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 what users are saying
Good experience
83.0%

Bad experience
17.0%

Neutral
0.0%

~ from our NLP analysis of 106 combined software ratings.

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 Private Data CirrusMD collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics