fix problems on Weenect [iphone]

—— Run into issues on Weenect? Get help pending when official support gets back to you!

Weenect® - GPS

Info:

company: Hareau SAS

: https://help.weenect.com/hc/en-gb/requests/new

: www.weenect.com

Chat with our AI-based Weenect Support

🛠️ Common Weenect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Disconnection/network issues

Fix: 1. Check your mobile data settings: Go to Settings > Cellular and ensure that cellular data is enabled for Weenect. If you are using Wi-Fi,... ⇲

Battery drains quickly

Fix: 1. Adjust location settings: Go to Settings > Privacy > Location Services, and set Weenect to 'While Using the App' instead of 'Always'. Thi... ⇲

Privacy issue

Inaccurate location tracking

Fix: 1. Ensure GPS is enabled: Go to Settings > Privacy > Location Services and make sure Location Services are turned on. 2. Calibrate the GPS:... ⇲

Crashes issue

Device shuts off randomly

Fix: 1. Check battery health: Go to Settings > Battery and check if the battery health is significantly degraded. If so, consider replacing the b... ⇲

Customization issue

Tracker is too large

Fix: 1. Use a carrying case: Consider using a smaller carrying case or pouch that can help make the tracker more portable. 2. Explore alternativ... ⇲

Payments issue

Gift certificate activation requires a call

Fix: 1. Check for online activation: Visit the Weenect website to see if there is an option for online activation of gift certificates. 2. Follo... ⇲

Bugs issue

Plastic cover breaks easily

Fix: 1. Use a protective case: Invest in a durable protective case that can shield the device from impacts and scratches. 2. Handle with care: B... ⇲

Updates issue

Guidance option fails after iOS update

Fix: 1. Restart the app: Close the Weenect app completely and reopen it to see if the guidance option works again. 2. Reinstall the app: Delete... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

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Bad experience

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Neutral

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~ from our NLP analysis of 107 combined software ratings.

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Somfy Protect

Private Data Weenect collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics