fix problems on Lark Health [iphone]

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—— Run into issues on Lark Health? Get help pending when official support gets back to you!

Lark Health
Info:
company: LARK
: https://support.lark.com/hc/en-us?referer=appstore
: www.lark.com
Chat with our AI-based Lark Health Support
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Features issue

Limited food tracking features

Fix: 1. Utilize Custom Entries: If the app allows, create custom food entries for items that are not available in the database. This can help you... ⇲

No barcode scanning for food items

Fix: 1. Use a Third-Party Barcode Scanner: Download a barcode scanning app that can log food items and their nutritional information, then manual... ⇲

No option to input medical conditions

Fix: 1. Use Notes Feature: If the app has a notes or journal feature, use it to document your medical conditions for personal reference. 2. Sugge... ⇲

Lack of water intake tracking

Fix: 1. Use a Third-Party App: Download a dedicated water tracking app to log your water intake and manually input this data into Lark Health if... ⇲

No way to verify food entries

Fix: 1. Cross-Reference with Other Apps: Use another nutrition tracking app to verify food entries and their nutritional information. 2. Research... ⇲

Missing nutritional information for gluten-free foods

Fix: 1. Use Alternative Resources: Refer to gluten-free food databases or apps that specialize in gluten-free nutrition to find accurate informat... ⇲

Missing features for tracking mood and wellness

Fix: 1. Use a Mood Tracking App: Download a dedicated mood tracking app to log your feelings and wellness, and manually input this data into Lark... ⇲

Inability to save or revisit suggested articles

Fix: 1. Bookmark Articles: Use your browser's bookmark feature to save suggested articles for later reference. 2. Take Notes: Copy and paste impo... ⇲
 
Settings issue

Inability to manually input weight after initial setup

Fix: 1. Check Settings: Go to the app settings to see if there is an option to edit your weight. Sometimes, this feature is hidden under profile... ⇲
 
Glitches issue

Glitches in activity tracking

Fix: 1. Sync Your Devices: Ensure that your activity tracking device (like Fitbit) is properly synced with the app. Go to the app settings and ch... ⇲
 
Syncing issue

Difficulties with syncing Fitbit

Fix: 1. Reconnect Fitbit: Go to the app settings, disconnect your Fitbit, and then reconnect it. This can often resolve syncing issues. 2. Check... ⇲
 
Slow issue

Chatbot interface is slow and annoying

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find Lark Health, and select 'Offload App'. This can help improve performance... ⇲
 
Account issue

Delayed account setup after approval

Fix: 1. Check Email for Confirmation: Ensure you have received all necessary confirmation emails and follow any instructions provided. 2. Clear A... ⇲
 
Bugs issue

Inconsistent feedback on food entries

Fix: 1. Keep a Consistent Log: Ensure you are logging food entries consistently to help the app learn your preferences over time. 2. Use Alternat... ⇲

Lark Health does not recognize time zone changes

Fix: 1. Check Device Settings: Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabled. This allows your device to adjus... ⇲
 
Customization issue

Limited customization of food logging

Fix: 1. Use Custom Entries: If the app allows, create custom food entries to better reflect your dietary preferences. 2. Supplement with Other Ap... ⇲
 
Messages issue

No access to past coach chats

Fix: 1. Take Screenshots: During chats, take screenshots of important information for your records. 2. Use Notes Feature: If the app has a notes... ⇲
 
Support issue

Support response can be unhelpful

Fix: 1. Use FAQs: Check the app's FAQ section for common issues and solutions that may address your concerns. 2. Be Specific in Queries: When rea... ⇲
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 what users are saying
Good experience
88.6%

Bad experience
7.0%

Neutral
4.4%

~ from our NLP analysis of 7,105 combined software ratings.

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 Private Data Lark Health collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Contact Info
    • Usage Data
    • Diagnostics