fix problems on Remote Utilities [iphone]

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—— Run into issues on Remote Utilities? Get help pending when official support gets back to you!

Remote Utilities
Info:
company: Remote Utilities Pte. Ltd.
: https://www.remoteutilities.com/support/
: www.remoteutilities.com
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UI issue

Remote cursor not visible in iOS app

Fix: Check the app settings to see if there is an option to enable the remote cursor. Sometimes, this feature may be turned off by default. OR... ⇲

No right-click functionality

Fix: Try using a two-finger tap on the trackpad or screen to simulate a right-click. This is a common gesture on iOS devices. OR Look for an a... ⇲

Mouse movement but no clicking

Fix: Ensure that the app has the necessary permissions to control the device. Go to Settings > Privacy > Accessibility and check if Remote Utilit... ⇲

Unable to send ctrl-alt-del

Fix: Look for a specific button or option within the app that allows you to send special commands. Some remote access apps have a dedicated butto... ⇲

No right-click option

Fix: Use the two-finger tap gesture on the iOS device to simulate a right-click, if applicable. OR Explore the app settings for any options th... ⇲
 
Security issue

Only supports single password

Fix: If you need to manage multiple connections, consider using a password manager to store and autofill passwords for different hosts. OR Cre... ⇲
 
Network issue

Multiple connection attempts required

Fix: Ensure that your internet connection is stable. A weak connection can cause multiple attempts to connect. Try switching to a different Wi-Fi... ⇲

Connection issues with Internet IDs

Fix: Verify that the Internet ID you are using is correct and that the host computer is online and accessible. OR Try restarting both the app... ⇲

No option to connect to private GMS server

Fix: Check the app settings to see if there is an option to manually enter the server details for a private GMS server. OR Consider using a di... ⇲
 
Freezing issue

Keyboard freezes after a minute

Fix: Try disconnecting and reconnecting the keyboard. If you are using an external keyboard, this can sometimes reset the connection. OR Check... ⇲

Remote Utilities freezes after a tap

Fix: Force close the app and restart it. On iOS, swipe up from the bottom of the screen and swipe the app off the screen to close it completely.... ⇲
 
Updates issue

Lacking important remote control features

Fix: Explore the app settings to see if there are any hidden features or options that can be enabled to enhance remote control capabilities. OR... ⇲
 
Login issue

Fails to log in on PC

Fix: Double-check your login credentials for accuracy. Ensure that you are using the correct username and password combination. OR Try resetti... ⇲
 
Support issue

No help documentation for iOS version

Fix: Search for online forums or community discussions related to Remote Utilities. Users often share tips and solutions that can be helpful. O... ⇲
 
Customization issue

No option to save host with a useful name

Fix: Use a note-taking app to keep track of your hosts and their corresponding names for easy reference. OR Check if there is an option to ren... ⇲
 
Crashes issue

Crashes on startup

Fix: Try uninstalling and reinstalling the app. This can often resolve issues related to corrupted files or settings. OR Check for any availab... ⇲
 
Compatibility issue

Remote Utilities won't open on iOS 8

Fix: Check if there is an updated version of the app that is compatible with iOS 8. If not, consider upgrading your iOS version if possible. OR... ⇲
 
Screen issue

Black screen on saved computers after iOS 8 upgrade

Fix: Try removing the saved computers and re-adding them to see if that resolves the black screen issue. OR Check for any updates to the app t... ⇲
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 what users are saying
Bad experience
52.0%

Good experience
32.0%

Neutral
16.0%

~ from our NLP analysis of 25 combined software ratings.

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 Private Data Remote Utilities collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.