fix problems on CubHub [iphone]

—— Run into issues on CubHub? Get help pending when official support gets back to you!

CubHub

Info:

company: CubHub, Inc

: https://cubhubsupport.zendesk.com/

: www.cubhubsystems.com

Chat with our AI-based CubHub Support

🛠️ Common CubHub Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Terrible user experience

Fix: To improve your user experience, start by customizing the app settings. Go to the settings menu and adjust the layout and notification prefe... ⇲

Frequent crashes and freezes

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲

Time-consuming login process

Fix: Use a password manager app to store your login credentials securely. This can help you autofill your login information quickly, reducing the... ⇲

Inability to save login information

Fix: If the app does not allow saving login information, consider using a password manager that integrates with your iPhone. This will allow you... ⇲

Auto log out issues

Fix: Check the app settings for any timeout or auto logout settings. If possible, extend the timeout duration to reduce the frequency of auto log... ⇲

Customization issue

Mandatory specific time entries

Fix: If the app requires specific time entries, create a template or standard time slots that you can quickly select from a dropdown menu, if ava... ⇲

No overlap in treatment times

Fix: To manage overlapping treatment times, create a schedule that prioritizes your appointments. Use a calendar app to visualize your schedule a... ⇲

Lack of organized categories for interventions

Fix: Create a personal categorization system using notes or a spreadsheet to track interventions. This can help you stay organized until the app... ⇲

Repetitive charting requirements

Fix: Create a template for your charting entries that you can reuse. This can save time and reduce the need to enter the same information repeate... ⇲

No wound care assessment tool

Fix: As a workaround, consider using a separate wound care assessment app that can complement CubHub until this feature is added. OR Create a... ⇲

Messages issue

Missing communication features

Fix: Utilize alternative communication tools such as email or messaging apps to communicate with your team or clients while using CubHub. OR C... ⇲

UI issue

Inability to read submitted notes

Fix: If you cannot read submitted notes, try exporting them to a different format or app that allows for better readability, such as a word proce... ⇲

Cumbersome navigation

Fix: Familiarize yourself with the app's layout by creating a navigation map or guide for yourself. This can help you quickly find features and f... ⇲

Poor user interface design

Fix: Adjust the app settings to customize the interface to your liking, if options are available. This can help improve your experience with the... ⇲

Difficulty in editing entries

Fix: If editing entries is cumbersome, try to keep your entries concise and clear to minimize the need for extensive edits. This can help streaml... ⇲

Compatibility issue

Inconsistent app performance across devices

Fix: Ensure that all devices are running the same version of the app and iOS. Go to the App Store and check for updates on each device. OR Try... ⇲

Updates issue

Lack of updates and bug fixes

Fix: Regularly check the App Store for updates to ensure you have the latest version of the app, which may include bug fixes and improvements.... ⇲

Missing features after updates

Fix: Check the app's update notes in the App Store to see if the features were removed intentionally or if they are temporarily unavailable due t... ⇲

Syncing issue

Inability to switch devices during charting

Fix: Plan your charting sessions to be completed on one device to avoid this issue. If you need to switch devices, ensure that you save your work... ⇲

Support issue