fix problems on Grcity 311 [iphone]

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—— Run into issues on Grcity 311? Get help pending when official support gets back to you!

grcity 311
Info:
company: The City of Grand Rapids
: http://www.publicstuff.com/faq
: www.publicstuff.com
Chat with our AI-based grcity 311 Support
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Bugs issue

Pothole reporting by address sometimes fails

Fix: 1. Double-check the address: Ensure that the address you are entering is correct and formatted properly. Sometimes, minor errors can lead to... ⇲

Submission process fails after data entry

Fix: 1. Double-check your entries: Ensure that all required fields are filled out correctly before submitting. 2. Save drafts: If the app allows... ⇲

grcity 311 doesn't work half the time

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection, as connectivity issues can cause the app to malfunctio... ⇲
 
Camera issue

Difficult to take photos in high traffic areas

Fix: 1. Use a secondary device: If you have another device (like a second phone or a camera), use it to take photos while you safely navigate the... ⇲
 
UI issue

Map lacks street level view

Fix: 1. Use alternative mapping apps: Consider using Google Maps or Apple Maps for street-level views. You can switch between apps as needed for... ⇲

Requires multiple inputs for simple requests

Fix: 1. Prepare information in advance: Before using the app, gather all necessary information to streamline the submission process. 2. Use temp... ⇲
 
Downloads issue

Forces app download after website submission

Fix: 1. Check for app updates: Ensure that you have the latest version of the app installed, as updates may resolve this issue. 2. Use the app d... ⇲
 
Crashes issue

Closes on launch

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app launch issues. 2. Update iOS: Ensure that your iPhone is running the la... ⇲

grcity 311 keeps kicking users out

Fix: 1. Update the app: Ensure that you have the latest version of GrCity 311 installed, as updates often fix bugs that cause crashes. 2. Restar... ⇲
 
Compatibility issue

Not compatible with new iOS

Fix: 1. Check for app updates: Regularly check the App Store for updates to GrCity 311 that may improve compatibility with the latest iOS. 2. Us... ⇲
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 what users are saying
Bad experience
72.2%

Good experience
22.2%

Neutral
5.6%

~ from our NLP analysis of 18 combined software ratings.

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 Private Data grcity 311 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics