fix problems on Spark [iphone]

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—— Run into issues on Spark? Get help pending when official support gets back to you!

Spark - Video Speed Dating
Info:
company: Filter Off LLC
: https://support.sparkapp.com
: www.spark.com
Chat with our AI-based Spark Support
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Bugs issue

Limited variety in matches

Fix: Explore different interests and hobbies that you can add to your profile. This may help the app's algorithm to diversify the types of matche... ⇲

High cancellation rates for dates

Fix: To minimize cancellations, confirm your date with your match a few hours before the scheduled time. A simple message can help ensure both pa... ⇲

No shows for scheduled dates

Fix: To reduce the chances of no-shows, confirm the date with your match a day before. This can serve as a reminder for both parties. OR Consi... ⇲
 
Messages issue

Event communication issues

Fix: Ensure that you have notifications enabled for the app. This will help you stay updated on any messages or changes related to events you are... ⇲
 
Settings issue

Inconsistent location filtering

Fix: Check your location settings on your device to ensure that the app has permission to access your current location. Go to Settings > Privacy... ⇲

Limited daily match options

Fix: If you find that you are running out of daily matches, try adjusting your profile settings to attract a wider audience. This can include cha... ⇲

Limited filtering options

Fix: Explore the app settings to see if there are any hidden filtering options that you may not have noticed. Sometimes, additional filters can b... ⇲

Inadequate match criteria functionality

Fix: Review your match criteria settings and ensure they align with what you are looking for. Adjust them as necessary to refine your matches.... ⇲

Lack of detailed user groups

Fix: Engage with existing groups or forums within the app to find users with similar interests. This can help you connect with like-minded indivi... ⇲
 
Video issue

Short video chat duration

Fix: To make the most of your video chat time, prepare a list of topics or questions you want to discuss beforehand. This can help you maximize t... ⇲
 
Glitches issue

Technical glitches

Fix: If you experience technical glitches, try closing the app completely and reopening it. This can often resolve minor issues. OR Ensure tha... ⇲
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 what users are saying
Good experience
80.3%

Bad experience
13.4%

Neutral
6.3%

~ from our NLP analysis of 1,109 combined software ratings.

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SweetHi -LiveChat&NewFriends
RAW - Date 100% real people

 Private Data Spark collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Premium Subscription: $19.99 Monthly w/ Introductory Offer
  2. Premium Subscription: $19.99 1 month
  3. 10 Daily Picks: $7.99 10 Daily Picks
  4. Matchmaker Dates: $7.99 Additional dates curated by the FO Matchmaker
  5. Premium Subscription: $44.99 Monthly w/ Introductory Offer
  6. Matchmaker Dates: $2.99 Additional dates curated by the FO Matchmaker
  7. Matchmaker Dates: $4.99 Additional dates curated by the FO Matchmaker
  8. 3 Daily Picks: $2.99 3 Daily Picks
  9. Premium Subscription: $44.99 3 month Subscription
  10. 25 Daily Picks: $17.99 10 Daily Picks