fix problems on DATIS EPunch [iphone]

—— Run into issues on DATIS EPunch? Get help pending when official support gets back to you!

DATIS ePunch

Info:

company: ContinuumCloud LLC

: http://community.datis.com

: www.continuumcloud.com

Chat with our AI-based DATIS ePunch Support

🛠️ Common DATIS ePunch Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No clocked-in indicator

Fix: Check the app settings to ensure that the clocked-in indicator feature is enabled. Navigate to the settings menu within the app and look for... ⇲

Punches sometimes don’t register

Fix: Ensure that you have a stable internet connection when punching in or out. If you are on a weak Wi-Fi or cellular signal, try switching to a... ⇲

Screen issue

DATIS ePunch frequently shows blank screen

Fix: Clear the app cache to resolve any temporary data issues. Go to your iPhone settings, find the DATIS ePunch app, and select 'Clear Cache' if... ⇲

Freezing issue

DATIS ePunch freezes or becomes inactive

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom of the screen on newer iPhones) and swiping the DATIS e... ⇲

Installation issue

Requires frequent app reinstallation

Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix bugs and improve performance, which ma... ⇲

UI issue

Landing screen does not show current status

Fix: Try refreshing the landing screen by pulling down on the screen to refresh the data. This can sometimes update the status displayed on the l... ⇲

Bugs issue

Leads to mistakes in timesheets

Fix: Double-check your punches before submitting your timesheet. Make it a habit to review your entries to catch any mistakes before they are fin... ⇲

Permissions issue

Access denied errors

Fix: Ensure that you are using the correct login credentials. Double-check your username and password for any typos. If you have forgotten your p... ⇲

Updates issue

Datis update caused issues

Fix: Check the app's update notes in the App Store to see if there are any known issues with the latest version. If the update has caused problem... ⇲