fix problems on XuetangX [iphone]

—— Run into issues on XuetangX? Get help pending when official support gets back to you!

XuetangX

Info:

company: 北京慕华信息科技有限公司

: http://www.xuetangx.com

: next.xuetangx.com

Chat with our AI-based XuetangX Support

🛠️ Common XuetangX Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iPad version unavailable

Fix: Use the iPhone version on your iPad. You can download the iPhone version from the App Store and run it in compatibility mode. To do this, go... ⇲

XuetangX crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, scroll down to see pending updates, an... ⇲

Registration issue

Registration issues

Fix: Double-check your internet connection. A weak or unstable connection can cause registration issues. Try switching between Wi-Fi and mobile d... ⇲

Search issue

Courses not searchable

Fix: Try restarting the app. Close XuetangX completely by swiping it away in the app switcher, then reopen it. This can refresh the app and resol... ⇲

UI issue

No landscape mode on iPad

Fix: Check your iPad's orientation lock. Swipe down from the top-right corner to access the Control Center and ensure that the orientation lock i... ⇲

Poor user experience compared to competitors

Fix: Familiarize yourself with the app's features and settings. Sometimes, adjusting settings can improve usability. Explore the app thoroughly t... ⇲

Bugs issue

Various bugs present

Fix: Keep the app updated. Regular updates often include bug fixes. Check the App Store for any available updates for XuetangX. OR If you enco... ⇲

Video issue

Video content inaccessible

Fix: Check your internet connection. A slow or unstable connection can prevent video content from loading. Try switching to a different network o... ⇲

Requires re-login after exiting

Fix: Check your device's settings for any battery-saving modes that may be affecting app performance. Go to Settings > Battery and disable any se... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.1%

Bad experience

5.8%

Neutral

3.1%

~ from our NLP analysis of 259 combined software ratings.

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Private Data XuetangX collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers

Cost of Subscriptions

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