fix problems on Trico Business [iphone]

—— Run into issues on Trico Business? Get help pending when official support gets back to you!

Trico Business

Info:

company: Tri Counties Bank

: https://www.tcbk.com/business/services/treasury-management/business-express

: www.tcbk.com

Chat with our AI-based Trico Business Support

🛠️ Common Trico Business Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Trico Business freezes after photo capture for mobile deposits

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2.... ⇲

No Touch ID login

Fix: 1. Go to your iPhone Settings > Touch ID & Passcode. Ensure that Touch ID is enabled for apps. 2. Open the Trico Business app and look for a... ⇲

Screen issue

Screen sleeps and logs off automatically

Fix: 1. Adjust your iPhone's auto-lock settings. Go to Settings > Display & Brightness > Auto-Lock and set it to a longer duration or 'Never' whi... ⇲

UI issue

Difficult to differentiate between credits and debits

Fix: 1. Check if the app has a settings option to customize the display of transactions. Look for color coding or labels that can help differenti... ⇲

Clunky password interface that needs frequent resetting

Fix: 1. Use a password manager to generate and store strong passwords, reducing the need to reset frequently. 2. Check if the app has an option t... ⇲

Compatibility issue

Incompatibility with outside banks for fund transfers

Fix: 1. Verify that the outside bank supports transfers with Trico Business. Check the bank's website or app for compatibility information. 2. If... ⇲

Slow issue

Slow to load

Fix: 1. Clear the app's cache by deleting and reinstalling the Trico Business app. This can help improve loading times. 2. Ensure your iPhone has... ⇲

No Face ID

Fix: 1. Go to your iPhone Settings > Face ID & Passcode and ensure that Face ID is set up and enabled for apps. 2. Open the Trico Business app an... ⇲

Payments issue

Bill pay functionality is poor

Fix: 1. Review the bill pay setup process within the app. Ensure that all required information is entered correctly. 2. Check for any updates to... ⇲

Payment setup options not available

Fix: 1. Check the app's settings to ensure you have completed all necessary steps to enable payment setup. 2. Look for any user guides or FAQs wi... ⇲

Support issue