fix problems on MassageBook Manager [iphone]

—— Run into issues on MassageBook Manager? Get help pending when official support gets back to you!

MassageBook Manager

Info:

company: MassageBook

: https://support.massagebook.com

: massagebook.com

Chat with our AI-based MassageBook Manager Support

🛠️ Common MassageBook Manager Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Internal error messages after updates

Fix: 1. Restart the app: Close the MassageBook Manager app completely and then reopen it. This can often resolve temporary glitches. 2. Clear ap... ⇲

Calendar syncing issues

Fix: 1. Check calendar settings: Go to the settings in the MassageBook Manager app and ensure that calendar syncing is enabled. 2. Re-link your... ⇲

Features issue

Limited business management features

Fix: 1. Explore third-party integrations: Look for other business management tools that can integrate with MassageBook Manager to enhance functio... ⇲

No waitlist option for clients

Fix: 1. Use a manual waitlist: Create a simple spreadsheet or document to track clients who wish to be on a waitlist and manage it manually. 2.... ⇲

Frequent sign-in required

Fix: 1. Enable 'Remember Me' option: When signing in, check if there is an option to stay signed in or remember your credentials. 2. Update app... ⇲

Syncing issue

One-way Google calendar integration

Fix: 1. Use a third-party calendar app: Consider using a calendar app that supports two-way syncing with both Google Calendar and MassageBook Man... ⇲

UI issue

Inability to view full client waivers

Fix: 1. Access waivers through a web browser: If the app does not allow full viewing, try logging into your MassageBook account via a web browser... ⇲

Cannot see current time without leaving app

Fix: 1. Use the iPhone's notification center: Swipe down from the top of your screen to view the current time without leaving the app. 2. Use a... ⇲

Inability to view client packages

Fix: 1. Access through web browser: Log into your MassageBook account via a web browser to view client packages if the app does not support this... ⇲

No availability viewing for therapists

Fix: 1. Use a shared calendar: Create a shared calendar for therapists to input their availability, which can be referenced when scheduling. 2.... ⇲

Difficult schedule viewing

Fix: 1. Use a different view: If the app offers different scheduling views (like daily, weekly, or monthly), switch to a view that is easier for... ⇲

Storage issue

Lack of client ID storage

Fix: 1. Create a manual record: Use a secure notes app or a spreadsheet to keep track of client IDs until a feature is added to the app. 2. Use... ⇲

Customization issue

No color coding for appointments

Fix: 1. Use labels: If the app allows, use appointment labels or tags to categorize appointments by type or priority. 2. Create a color-coded sy... ⇲

Limited creativity in profile customization

Fix: 1. Use external design tools: Create graphics or logos using design tools (like Canva) and upload them to your profile to enhance its appear... ⇲

Account issue

Requires personal account for business use

Fix: 1. Create a separate business account: If possible, create a dedicated business account to keep personal and business data separate. 2. Use... ⇲

Network issue

WiFi connectivity issues

Fix: 1. Restart your router: Unplug your WiFi router, wait for 30 seconds, and plug it back in to reset the connection. 2. Forget and reconnect... ⇲

Payments issue

No deposit option for bookings

Fix: 1. Use a third-party payment processor: Consider using a payment processor that allows deposits and integrate it with your booking system.... ⇲

Tap to pay feature missing

Fix: 1. Check payment settings: Go to the app settings and ensure that tap to pay options are enabled. 2. Use alternative payment methods: Consi... ⇲

Payment processing issues with Square

Fix: 1. Check Square account settings: Log into your Square account and ensure that all settings are correctly configured for payment processing.... ⇲

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