fix problems on Time2Track [iphone]

—— Run into issues on Time2Track? Get help pending when official support gets back to you!

Time2Track

Info:

company: Liaison International

: https://time2track.com/about/contact-us/

Chat with our AI-based Time2Track Support

🛠️ Common Time2Track Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Time2Track and website freeze

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe... ⇲

Need to delete and reload app

Fix: 1. Backup your data: Before deleting the app, ensure that your data is backed up. Check if Time2Track has a cloud backup feature or export y... ⇲

UI issue

Question mark button non-functional

Fix: 1. Restart the app: Close the app completely and reopen it to see if the button becomes functional. 2. Check for updates: Go to the App Stor... ⇲

Compatibility issue

No mobile version available

Fix: 1. Use the web version: Access the Time2Track website through your mobile browser. It may not be optimized for mobile, but you can still use... ⇲

Settings issue

No reminder feature for documentation

Fix: 1. Use your device’s built-in reminders: Set reminders using the iPhone’s Reminders app to prompt you to document your time at specific inte... ⇲

Payments issue

High subscription cost for students

Fix: 1. Look for discounts: Check if Time2Track offers any student discounts or promotional codes. Sometimes, they have special offers for studen... ⇲

Subscription fee doubled

Fix: 1. Review subscription options: Check if there are different tiers of subscription available and see if you can switch to a lower-cost optio... ⇲

Device not remembered for login

Fix: 1. Enable 'Remember Me': When logging in, ensure that you check the 'Remember Me' option if available. This should help the app remember you... ⇲

Frequent sign-in required

Fix: 1. Enable 'Remember Me': When logging in, check the 'Remember Me' option if available to reduce the frequency of sign-ins. 2. Update app set... ⇲

Face ID for login not working

Fix: 1. Check Face ID settings: Go to Settings > Face ID & Passcode and ensure that Face ID is enabled for the Time2Track app. If it’s not listed... ⇲

Syncing issue

Client field on mobile app does not update

Fix: 1. Refresh the app: Close and reopen the app to see if the client field updates. Sometimes, a refresh can resolve syncing issues. 2. Check f... ⇲

Bugs issue

Web version displays hours inaccurately

Fix: 1. Log out and log back in: Sometimes, logging out and back in can refresh the data and correct inaccuracies. 2. Check settings: Review your... ⇲

Time2Track saves only 20% of entered data

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may fix bugs related to data saving. 2. Save frequ... ⇲