fix problems on Chess Epic [iphone]

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—— Run into issues on Chess Epic? Get help pending when official support gets back to you!

Chess Epic
Info:
company: The Chess Solitaire Sudoku Factory Ltd
: https://www.thechesssolitairesudokufactory.com/support
: www.thechesssolitairesudokufactory.com
Chat with our AI-based Chess Epic Support
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UI issue

Buttons to request a draw or resign are turned off

Fix: 1. Check the game settings to see if there is an option to enable these buttons. Open Chess Epic, go to Settings, and look for game options... ⇲

Aesthetics could be improved

Fix: 1. Check the app settings for any themes or visual options. Open Chess Epic, go to Settings, and look for options to change the board style,... ⇲

Need for touch points instead of dragging for moves

Fix: 1. Check the app settings for any options related to move controls. Open Chess Epic, go to Settings, and look for options to change how move... ⇲
 
Customization issue

Lacks manual setup of the board for puzzles or analysis

Fix: 1. Look for a feature in the app that allows you to set up custom positions. This may be under a 'Setup' or 'Custom Game' option in the main... ⇲
 
Gameplay issue

Rated game does not stay rated after undoing moves

Fix: 1. Familiarize yourself with the app's rules regarding rated games. Some apps automatically reset ratings if moves are undone. Check the hel... ⇲

Difficulty in learning from computer bot

Fix: 1. Adjust the difficulty level of the computer bot if the app allows it. Go to Settings and look for options related to the computer's skill... ⇲
 
Stability issue

Stability issues reported by some users

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available update... ⇲
 
Settings issue

Limited options for adjusting help levels

Fix: 1. Check the app settings for any help or tutorial options. Open Chess Epic, go to Settings, and look for help levels or tutorial modes. Adj... ⇲
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 what users are saying
Good experience
91.7%

Neutral
4.8%

Bad experience
3.5%

~ from our NLP analysis of 893 combined software ratings.

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 Private Data Chess Epic collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Purchase chess outright.: $3.99 Purchase chess outright. One off payment.
  2. Chess Pro for 1 month.: $0.99 Chess Pro subscription for 1 month.