fix problems on Planetary Social [iphone]

—— Run into issues on Planetary Social? Get help pending when official support gets back to you!

Planetary Social

Info:

company: Verse Communications Inc

: https://planetarysupport.zendesk.com/

: planetary.social

Chat with our AI-based Planetary Social Support

🛠️ Common Planetary Social Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Planetary Social crashes and freezes frequently

Fix: 1. Update the App: Go to the App Store, search for Planetary Social, and check if there is an update available. If so, download and install... ⇲

no logout feature

Fix: 1. Use App Switcher: If you want to stop using the app temporarily, you can double-click the Home button (or swipe up from the bottom of the... ⇲

Network issue

unable to see friends using the app

Fix: 1. Check Permissions: Go to Settings > Privacy > Contacts and ensure that Planetary Social has permission to access your contacts. If not, t... ⇲

unable to follow communities or users

Fix: 1. Check for App Updates: Ensure you are using the latest version of the app, as updates may fix issues related to following users or commun... ⇲

Search issue

no way to search for contacts

Fix: 1. Use the Contacts Feature: If the app has a contacts feature, navigate to it and look for a search bar. If it’s not visible, try scrolling... ⇲

UI issue

buttons do not work

Fix: 1. Restart the App: Close the app completely and reopen it. This can sometimes resolve temporary glitches. 2. Check for App Updates: Go to... ⇲

Account issue

accounts may be device dependent

Fix: 1. Check Account Settings: Go to the app settings and see if there is an option to link your account to a cloud service or email. This may a... ⇲

Crashes issue

Planetary Social does not function at all

Fix: 1. Restart Your Device: Sometimes, a simple restart can resolve issues where the app does not function at all. Hold down the power button an... ⇲

repeated onboarding process after crashes

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find Planetary Social, and select 'Offload App'. This will clear the cache wi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

72.2%

Bad experience

19.4%

Neutral

8.3%

~ from our NLP analysis of 36 combined software ratings.

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Private Data Planetary Social collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
- Usage Data
- Diagnostics