fix problems on 星图金融 [iphone]

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—— Run into issues on 星图金融? Get help pending when official support gets back to you!

星图金融—原苏宁金融
Info:
company: Shanghai STAR ATLAS Financial Services Group Co., Ltd.
: https://jinrong.suning.com/
: jinrong.suning.com
Chat with our AI-based 星图金融 Support
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Support issue

Poor customer service

Fix: Utilize any available in-app support features, such as FAQs or chat support, to find answers to common questions. Document your issues clear... ⇲
 
Slow issue

Slow performance compared to competitors

Fix: Ensure that your device is running the latest version of iOS, as updates can improve app performance. Clear the app cache by deleting and re... ⇲
 
Compatibility issue

Limited support for iOS users

Fix: Check the app settings for any iOS-specific features that may be disabled. Ensure that your device settings allow the app to access necessar... ⇲

No support for Apple Watch or fingerprint authentication

Fix: Check if there are any updates or announcements regarding future support for Apple Watch or fingerprint authentication. Sometimes, features... ⇲

Incompatibility with older iOS versions

Fix: If your device is running an older version of iOS, consider updating to the latest version if your device supports it. This can improve comp... ⇲
 
Payments issue

Inability to track withdrawal progress

Fix: Look for a transaction history or activity log within the app that may provide updates on your withdrawal status. If this feature is not ava... ⇲

Inconvenient process for deleting bank cards

Fix: Navigate to the settings or account management section of the app where bank cards are stored. Look for an option to manage or delete cards.... ⇲
 
Permissions issue

星图金融 crashes or fails to run due to permission issues

Fix: Go to your device settings, find the app, and check the permissions. Ensure that all necessary permissions are granted, such as access to st... ⇲
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 what users are saying
Good experience
80.7%

Bad experience
16.0%

Neutral
3.4%

~ from our NLP analysis of 119 combined software ratings.

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 Private Data 星图金融 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content