fix problems on CAT Tracker [iphone]

—— Run into issues on CAT Tracker? Get help pending when official support gets back to you!

CAT Tracker

Info:

company: Chatham Area Transit

: https://www.catchacat.org/

Chat with our AI-based CAT Tracker Support

🛠️ Common CAT Tracker Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

CAT Tracker frequently fails to load

Fix: 1. Check your internet connection: Ensure that you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and cellular... ⇲

live tracker often inaccurate

Fix: 1. Ensure GPS is enabled: Go to Settings > Privacy & Security > Location Services and make sure that Location Services are turned on for CAT... ⇲

Settings issue

GPS deactivation by drivers

Fix: 1. Encourage drivers to keep GPS on: If you have direct communication with drivers, remind them to keep their GPS enabled while driving. 2.... ⇲

UI issue

interface is complicated

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and settings. Look for a tutorial or help section within... ⇲

poor user experience

Fix: 1. Provide feedback within the app: Use any feedback feature to share your experience, which may help improve future updates. 2. Explore se... ⇲

Bugs issue

manual stop times retrieval

Fix: 1. Use the schedule feature: If the app has a schedule feature, access it to view the stop times instead of relying on real-time tracking.... ⇲

inaccurate bus arrival times

Fix: 1. Cross-reference with other sources: Use other transit apps or the transport authority's website to verify bus arrival times. 2. Report i... ⇲

no real-time tracking for delayed buses

Fix: 1. Use the schedule feature: Refer to the scheduled times for buses and plan accordingly, especially during peak hours when delays are commo... ⇲

schedule provided is not accurate

Fix: 1. Verify with official sources: Always cross-check the schedule provided in the app with the official transport authority's website or prin... ⇲

missing bus information mid-route

Fix: 1. Refresh the app: If you notice missing information, try refreshing the app or navigating away and back to the relevant section. 2. Use a... ⇲

single bus routes can lead to issues

Fix: 1. Plan for transfers: If you are on a single bus route that is problematic, plan your journey to include transfers to other routes that may... ⇲