fix problems on AceRead-Novel,Story＆Read [iphone]

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—— Run into issues on AceRead-Novel,Story＆Read? Get help pending when official support gets back to you!

AceRead-Novel,Story＆Read
Info:
company: zeng xiaoxian
: https://api.aceread.net/webApp/aboutMe/Android/privacyPolicy.html
: www.aceread.net
Chat with our AI-based AceRead-Novel,Story＆Read Support
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Screen issue

Blank screen on app launch

Fix: Check for any available updates for the app in the App Store. Updating the app can fix bugs that may cause a blank screen. OR If updating... ⇲
 
Network issue

No network error despite connectivity

Fix: Check your Wi-Fi or cellular data connection. Sometimes, the app may not recognize the connection. Try toggling Airplane mode on and off to... ⇲
 
Updates issue

Incomplete books with no updates

Fix: Check the app's update section or the author's page for any announcements regarding book updates. Sometimes, authors may provide information... ⇲
 
Payments issue

High cost to unlock chapters

Fix: Look for promotional offers or discounts within the app. Sometimes, apps run special promotions that can reduce the cost of unlocking chapte... ⇲

Difficulty purchasing coins

Fix: Ensure that your payment method is correctly set up in your Apple ID settings. Go to Settings > [Your Name] > Payment & Shipping to verify y... ⇲
 
UI issue

Lack of author information

Fix: Check if the app has a dedicated section for author profiles. If not, you can search for the authors online to find more information about t... ⇲
 
Privacy issue

Hidden negative comments

Fix: Look for settings within the app that allow you to filter or view all comments. This may help you access hidden negative feedback. OR Con... ⇲
 
Gameplay issue

Serialized content requires waiting

Fix: Plan your reading schedule around the release of new chapters. This can help you manage your expectations and enjoy the content as it become... ⇲
 
Customization issue

Limited reading modes

Fix: Explore the app settings to see if there are any options to customize your reading experience, such as changing font size or background colo... ⇲
 
Bugs issue

Inconsistent app performance

Fix: Regularly clear the app's cache if the option is available. This can help improve performance by removing unnecessary data. OR Ensure tha... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
44.4%

Good experience
33.3%

Neutral
22.2%

~ from our NLP analysis of 18 combined software ratings.

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 Private Data AceRead-Novel,Story＆Read collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Financial Info
    • Search History
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Coin Pack: $9.99 $9.99 for 5800 Coins (automatic renewal)
  2. Coin Pack: $7.99 $7.99 for 4600 Coins (automatic renewal)
  3. Weekly subscribe pack 14.99: $14.99 $14.99 for 8700 Coins (weekly subscription)
  4. Coin Pack 4.99: $4.99 Get 2100 Coins for US$4.99
  5. Coin Pack 9.99: $9.99 Get 4200 Coins for US$9.99
  6. Coin Pack 19.99: $19.99 Get 8400 Coins for US$19.99
  7. Weekly subscribe pack 9.99: $9.99 $9.99 for 2500 Coins
  8. Coin Packs 11.99: $11.99 Get 1495 Coins for US$11.99
  9. Coin Pack: $7.99 $7.99 for 4600 Coins (automatic renewal)
  10. Weekly subscribe pack 9.99: $9.99 $9.99 for 1800 Coins