—— Run into issues on CanEx? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Double-check the discount code for any typos or expiration dates. Ensure that the code is applicable to the items in your cart and that you... ⇲
Fix: Before making a purchase, compare the prices listed in the app with those on the website. If you notice discrepancies, try logging out of th... ⇲
Fix: Ensure that your device's location services are enabled and that the app has permission to access your location. Go to your device's setting... ⇲
Fix: Check the app's delivery area map, if available, to confirm that your address is within the service area. If you believe your address should... ⇲
Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for CanEx, and check for any available updates. Updatin... ⇲
Fix: Ensure that you are following the correct steps to submit a report. Check the app's help section for guidance on how to properly submit repo... ⇲
Fix: Before finalizing your order, review the items in your cart and the total price carefully. If you notice any inconsistencies, try removing a... ⇲
Fix: Ensure that you are following the correct procedure to apply coupons or redeem points. Check the app's FAQ or help section for specific inst... ⇲
Fix: Check the estimated delivery time provided in the app before placing your order. If the wait time seems excessive, consider placing your ord... ⇲
Fix: If you encounter issues with a driver, document the incident with details such as time, location, and nature of the issue. Use the app's rep... ⇲