fix problems on GO [iphone]

—— Run into issues on GO? Get help pending when official support gets back to you!

GO: Car and BUS Rides‏

Info:

company: GO Digital Services International DMCC

: https://go-sd.com

Chat with our AI-based GO Support

🛠️ Common GO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

GO is stuck

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom of the screen on newer iPhones) to bring up the app swi... ⇲

unable to log in

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password?' link on the... ⇲

Support issue

customer service unresponsive

Fix: Check the app for any FAQs or help sections that might provide answers to your questions. Sometimes, common issues are addressed there. OR... ⇲

Data issue

incomplete location data

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, and make sure that GO: Car and BUS Ride... ⇲

location inaccuracies

Fix: Make sure that your GPS is functioning properly. You can do this by testing other location-based apps to see if they provide accurate locati... ⇲

Freezing issue

GO hangs during use

Fix: Clear the app's cache by deleting and reinstalling the app. This can help remove any corrupted data that may be causing the app to hang. To... ⇲

Payments issue

payment amount not displayed

Fix: Check your internet connection to ensure that it is stable. A poor connection can prevent payment information from loading properly. OR T... ⇲

Compatibility issue

iPhone users cannot use the app

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an update... ⇲

Notifications issue

ride completion notifications delayed

Fix: Check your notification settings for the app. Go to Settings > Notifications > GO: Car and BUS Rides and ensure that notifications are enabl... ⇲

Bugs issue

unable to request new ride after completion

Fix: Try refreshing the app by pulling down on the screen to reload the data. This can sometimes resolve issues with the app not recognizing that... ⇲

Settings issue