fix problems on Sueñovela [iphone]

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—— Run into issues on Sueñovela? Get help pending when official support gets back to you!

Sueñovela
Info:
company: STARY PTE. LTD.
: https://www.amonovela.com/act/customactivity/20201130Amonovela?theme=20201130Amonovela
: h5.suenovela.fun
Chat with our AI-based Sueñovela Support
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Payments issue

Inability to purchase entire books

Fix: Check if the app has a subscription model that allows access to a library of books for a flat fee. This can be more economical than purchasi... ⇲

No option to read without paying for each chapter

Fix: Look for any subscription options that may allow unlimited access to chapters for a monthly fee, which can be more economical if you read fr... ⇲
 
Privacy issue

Censorship of certain terms

Fix: Familiarize yourself with the app's guidelines on language and content. This can help you understand what terms are censored and adjust your... ⇲
 
Account issue

Loss of coins upon signing in

Fix: Before signing in, ensure that you have a stable internet connection. Sometimes, connectivity issues can lead to problems with account synch... ⇲
 
Crashes issue

Sueñovela crashes after updates

Fix: After an update, try restarting your device. This can help clear any temporary glitches that may cause the app to crash. OR If the app co... ⇲
 
Slow issue

Slow performance

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance by removing unnecessary data that may be... ⇲
 
Downloads issue

Inconsistent saving of downloaded books

Fix: Make sure that you are connected to a stable internet connection when downloading books. Unstable connections can lead to incomplete downloa... ⇲
 
Support issue

Poor customer service

Fix: Utilize the app's FAQ or help section for common issues. This can often provide immediate solutions without needing to contact customer serv... ⇲
 
Updates issue

Delayed chapter updates

Fix: Follow the app's social media accounts or community forums for updates on chapter releases. This can help you stay informed about when new c... ⇲
 
Content issue

Repetitive content

Fix: Explore different genres or categories within the app. Sometimes, branching out can lead to discovering new and varied content that is less... ⇲
 
Syncing issue

Inability to access previously purchased content on different devices

Fix: Ensure that you are logged into the same account on all devices. Purchases are typically tied to your account, not the device itself. OR... ⇲
 
Search issue

Difficulty in finding specific stories

Fix: Use the app's search function effectively by using keywords or specific titles. Familiarize yourself with the search filters available to na... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
75.0%

Bad experience
17.9%

Neutral
7.1%

~ from our NLP analysis of 535 combined software ratings.

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 Private Data Sueñovela collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. 200 monedas: $1.99 Amonovela 200 monedas
  2. 500 monedas: $4.99 Amonovela 500 monedas
  3. 1000 monedas: $9.99 Amonovela 1000 monedas
  4. Sueñovela Monedas: $9.99 Sueñovela Monedas
  5. 100 monedas: $0.99 Amonovela 100 monedas
  6. Sueñovela Monedas: $6.99 Sueñovela Monedas
  7. 1500 monedas: $14.99 Amonovela 1500 monedas
  8. 2000 monedas: $19.99 Amonovela 2000 monedas
  9. 1000 Monedas: $9.99 1000 Monedas
  10. Sueñovela Monedas: $24.99 Sueñovela Monedas