fix problems on Camino Federal Credit Union [iphone]

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—— Run into issues on Camino Federal Credit Union? Get help pending when official support gets back to you!

Camino Federal Credit Union
Info:
company: Camino Federal Credit Union
: https://www.caminofcu.org/about-us/contact-us.html
: www.caminofcu.org
Chat with our AI-based Camino Federal Credit Union Support
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Account issue

No option to view external accounts

Fix: Manually track your external accounts using a budgeting app. Apps like Mint or YNAB allow you to link multiple accounts and view them in one... ⇲

Account number not accepted

Fix: Double-check that you are entering the correct account number. Ensure there are no typos or extra spaces. If you have multiple accounts, con... ⇲

Credit card transactions not available

Fix: Check if there are any updates available for the app. Sometimes, transaction issues can be resolved with the latest version of the app. Go t... ⇲

Cannot request new ATM card

Fix: Use the online banking portal to request a new ATM card. Log in to your account and look for card services or customer support options. OR... ⇲
 
Privacy issue

No feature to hide/unhide cardholder info

Fix: Check the app settings for privacy options. Some apps allow you to customize what information is displayed. Look for a 'Privacy' or 'Setting... ⇲
 
Slow issue

Slow balance checking for credit cards

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the speed improves. If using Wi-Fi, try reset... ⇲
 
Login issue

Login issues

Fix: Reset your password if you are having trouble logging in. Use the 'Forgot Password' feature on the login screen to receive a reset link via... ⇲
 
Session issue

Session times out unexpectedly

Fix: Adjust your device's settings to prevent the app from timing out. Go to Settings > Display & Brightness and set the auto-lock to a longer du... ⇲
 
Notifications issue

No warning for due or missed payments

Fix: Set up reminders on your phone's calendar app for payment due dates. This can help you keep track of upcoming payments and avoid missing the... ⇲
 
Settings issue

Unable to change PIN via app

Fix: Use the online banking portal to change your PIN. Log in to your account on the Camino Federal Credit Union website and navigate to the secu... ⇲
 
Payments issue

Zelle functionality not working

Fix: Ensure that your app is updated to the latest version, as Zelle functionality may be improved in newer updates. Check the App Store for upda... ⇲

Complicated loan payment process

Fix: Review the loan payment instructions provided in the app or on the website. Familiarizing yourself with the steps can make the process easie... ⇲
 
UI issue

Poor chat window placement

Fix: Try rotating your device to landscape mode. This may provide a better view of the chat window and improve usability. OR Check if there ar... ⇲
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 what users are saying
Good experience
82.7%

Bad experience
13.2%

Neutral
4.1%

~ from our NLP analysis of 197 combined software ratings.

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Ambition Card

 Private Data Camino Federal Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics