—— Run into issues on MU Health Care Video Visits? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To minimize wait times, try scheduling your appointment during off-peak hours, typically early mornings or late afternoons. Check the app or... ⇲
Fix: Ensure you have a stable internet connection before your appointment. Use Wi-Fi instead of cellular data if possible, and try to be in a loc... ⇲
Fix: If you find that your physician cannot prescribe medication during a video visit, ask them for alternative treatment options or recommendati... ⇲
Fix: Before your appointment, discuss with your physician the possibility of addressing your concerns through telehealth. Ask if there are specif... ⇲
Fix: To improve accessibility, try to book your appointments well in advance, especially during peak times. This can help secure a spot before de... ⇲
Fix: Take time to familiarize yourself with the scheduling interface. Look for tutorial videos or help sections within the app that explain how t... ⇲
Fix: After your appointment, make a note to follow up with your physician's office if you do not receive any communication within a few days. You... ⇲