fix problems on Capital One Auto Navigator [iphone]

​

—— Run into issues on Capital One Auto Navigator? Get help pending when official support gets back to you!

Capital One Auto Navigator
Info:
company: Capital One
: https://www.capitalone.com/cars/faq
: www.capitalone.com
Chat with our AI-based Capital One Auto Navigator Support
   Hello! How can I assist you?  

characters left:
 
Syncing issue

Pre-qualification information does not match between app and website

Fix: Log out of the app and log back in to refresh your session. Sometimes, discrepancies can occur due to outdated session data. OR Try acces... ⇲
 
Bugs issue

Favorites feature does not work properly

Fix: Remove and re-add the vehicles to your favorites list. Sometimes, refreshing the list can resolve glitches in the app. OR Check for app u... ⇲

Capital One Auto Navigator does not display accurate APR rates

Fix: Ensure that your personal information and financial details are up to date in the app. Go to your profile settings and verify that all infor... ⇲
 
Slow issue

Documents take too long to be reviewed

Fix: Ensure that the documents you are uploading are in the correct format and size. Check the app's guidelines for acceptable file types and siz... ⇲
 
Crashes issue

Capital One Auto Navigator crashes or freezes during use

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Customization issue

Limited filtering options for vehicle search

Fix: Use the search bar to manually enter specific criteria or keywords that may not be available in the filtering options. This can help narrow... ⇲

Inability to filter multiple engine options

Fix: Use the search bar to manually enter specific engine types or keywords that may not be available in the filtering options. OR Check for a... ⇲
 
Compatibility issue

Inconsistent user experience between devices

Fix: Ensure that you are logged into the same account on both devices. This can help synchronize your preferences and settings across devices.... ⇲
 
Support issue

Customer service response times are slow

Fix: Utilize the app's FAQ or help section for immediate answers to common questions, which can save time while waiting for a response. OR Try... ⇲
 
Settings issue

Capital One Auto Navigator fails to save user preferences

Fix: Check your app settings to ensure that preferences are being saved correctly. Sometimes, toggling the settings off and back on can help. O... ⇲
 
Uploads issue

Difficulties in uploading required documents

Fix: Ensure that the documents are in the correct format (PDF, JPEG, etc.) and within the size limits specified in the app. If necessary, use a d... ⇲
 
Permissions issue

Capital One Auto Navigator does not allow sharing of saved lists

Fix: Take screenshots of your saved lists and share them via messaging or email as a workaround until the app provides a sharing feature. OR C... ⇲
 
Payments issue

Errors in calculating monthly payments

Fix: Double-check the inputs you are entering for the calculation, such as loan amount, interest rate, and loan term, to ensure they are accurate... ⇲
 
UI issue

Capital One Auto Navigator interface can be confusing or hard to navigate

Fix: Familiarize yourself with the app by exploring each section and using the help or tutorial features if available. This can help you understa... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.3%

Bad experience
2.3%

Neutral
1.4%

~ from our NLP analysis of 25,088 combined software ratings.

 Switch to these Alternatives:
TrueCar Used Cars and New Cars
Edmunds - Shop Cars For Sale
Carvana: Buy/Sell Used Cars
Uplift - Buy Now, Pay Later
CoPilot
Autotrader – Shop All the Cars
Autolist - Used Cars for Sale
Snap Finance
Progressive Leasing
Cars.com - New & Used Cars

 Private Data Capital One Auto Navigator collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Diagnostics