fix problems on CounselCat [iphone]

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—— Run into issues on CounselCat? Get help pending when official support gets back to you!

CounselCat - AI Therapist
Info:
company: Minsik Kim
: https://counselcat.com/support.html
: counselcat.com
Chat with our AI-based CounselCat Support
   Hello! How can I assist you?  

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Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs that cause crashes. 2. Rest... ⇲
 
Offline issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or an offline mode in the app settings. 2.... ⇲
 
Support issue

poor customer support

Fix: 1. Look for a help or FAQ section within the app that may provide answers to common issues. 2. Utilize any available community forums or use... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > CounselCat. Ensure that notifications are enabled and set to your... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app that may guide y... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. If customization is... ⇲
 
Battery issue

high battery consumption

Fix: 1. Check for background app refresh settings by going to Settings > General > Background App Refresh and disable it for CounselCat. 2. Reduc... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is outdated, consi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.0%

Neutral
10.0%

Bad experience
0.0%

~ from our NLP analysis of 10 combined software ratings.

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 Private Data CounselCat collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited Chat: $2.99 Conversations without restrictions.
  2. Unlimited Chat: $6.99 Conversations without restrictions.
  3. One-day Pass: $0.99 Conversations without restrictions.