fix problems on 99.9 [iphone]

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—— Run into issues on 99.9? Get help pending when official support gets back to you!

99.9 - The Hawk
Info:
company: Cumulus Media
: https://intertechmedia.com
: www.999thehawk.com
Chat with our AI-based 99.9 Support
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Network issue

99.9 loses connection

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the issu... ⇲
 
Ads issue

ads play too often

Fix: 1. Check for Ad Settings: Some apps allow you to adjust ad preferences in the settings. Open The Hawk app, go to settings, and see if there... ⇲
 
Audio issue

99.9 cuts out during playback

Fix: 1. Check Internet Connection: Ensure you have a strong and stable internet connection. Switch between Wi-Fi and cellular data to see if the... ⇲
 
Loading issue

99.9 takes too long to open

Fix: 1. Clear Cache: Go to Settings > General > iPhone Storage, find The Hawk app, and select 'Offload App' to clear some cache. 2. Restart Your... ⇲
 
Freezing issue

99.9 freezes during ads

Fix: 1. Restart the App: Close The Hawk app completely and reopen it to reset the session. 2. Check for Updates: Ensure you have the latest vers... ⇲
 
Compatibility issue

99.9 does not work well with CarPlay

Fix: 1. Check CarPlay Settings: Go to Settings > General > CarPlay and ensure The Hawk app is allowed to use CarPlay. 2. Restart Your iPhone and... ⇲
 
Video issue

99.9 has poor streaming quality

Fix: 1. Check Internet Connection: Ensure you have a strong and stable internet connection. Switch between Wi-Fi and cellular data to see if the... ⇲
 
Customization issue

99.9 lacks desired music variety

Fix: 1. Explore Playlists: Check if The Hawk app has curated playlists or radio stations that might include the music variety you’re looking for.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
70.0%

Good experience
30.0%

Neutral
0.0%

~ from our NLP analysis of 10 combined software ratings.

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 Private Data 99.9 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics