fix problems on Total Connect Com [iphone]

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—— Run into issues on Total Connect Com? Get help pending when official support gets back to you!

Total Connect Comfort
Info:
company: Resideo Technologies, Inc.
: https://mytotalconnectcomfort.com/portal
: www.honeywellhome.com
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Bugs issue

Outdoor temperature readings are inaccurate

Fix: Verify that the outdoor sensor is installed correctly and is not obstructed by any objects that could affect its readings. Ensure it is plac... ⇲

Requires multiple attempts for actions to register

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that can cause registration issues. Check the App Store for... ⇲
 
Backup issue

No battery backup for settings

Fix: Since there is no battery backup, consider using a UPS (Uninterruptible Power Supply) for your WiFi router and thermostat. This will keep yo... ⇲
 
Login issue

Total Connect Com requires frequent logins

Fix: Ensure that you are using the 'Remember Me' feature during login, if available. This can help reduce the frequency of logins required. OR... ⇲
 
Settings issue

Limited override time for temperature settings

Fix: To manage temperature settings more effectively, consider using the manual override feature to adjust the temperature temporarily. You can s... ⇲

Cannot control thermostat in vacation mode

Fix: To manage your thermostat while in vacation mode, consider temporarily disabling vacation mode through the app before making adjustments. Yo... ⇲

Limited scheduling options

Fix: To maximize the use of the existing scheduling options, create multiple schedules for different days of the week if your routine varies. Thi... ⇲

Inability to set a dead band for temperature

Fix: As a workaround, manually adjust the heating and cooling set points to create a buffer zone. For example, set the heating to 68°F and coolin... ⇲
 
Network issue

Total Connect Com disconnects from WiFi frequently

Fix: Check your WiFi signal strength near the thermostat. If the signal is weak, consider moving your router closer or using a WiFi extender to i... ⇲
 
Glitches issue

Total Connect Com glitches and login errors

Fix: Try clearing the app cache and data through your phone's settings. This can resolve many glitches and improve app performance. Go to Setting... ⇲
 
Customization issue

No customizable air circulate setting

Fix: As a workaround, you can manually set the fan to 'On' instead of 'Auto' to circulate air continuously. This will help maintain air circulati... ⇲

Lacks analytics for multiple thermostats

Fix: To track the performance of multiple thermostats, consider using a spreadsheet to log temperature settings and energy usage manually. This c... ⇲
 
Notifications issue

No notifications via text

Fix: Check the app settings to ensure that notifications are enabled. If text notifications are not available, consider using push notifications... ⇲
 
Installation issue

Difficult setup instructions for certain systems

Fix: Refer to online video tutorials or user forums for visual guidance on setting up your specific system. Many users share their experiences an... ⇲
 
UI issue

Total Connect Com interface is outdated

Fix: Familiarize yourself with the current layout and features of the app. Sometimes, understanding the existing interface can help you navigate... ⇲
 
Features issue

Limited remote control features compared to competitors

Fix: Explore the existing features of the app to maximize its use. Familiarize yourself with all available options to ensure you are utilizing th... ⇲
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 what users are saying
Good experience
84.2%

Bad experience
10.0%

Neutral
5.8%

~ from our NLP analysis of 73,018 combined software ratings.

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 Private Data Total Connect Com collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics