fix problems on MapGenie [iphone]

—— Run into issues on MapGenie? Get help pending when official support gets back to you!

MapGenie: Legacy Map

Info:

company: Oisin O'Neill

: https://mapgenie.io/faqs

: mapgenie.io

Chat with our AI-based MapGenie Support

🛠️ Common MapGenie Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MapGenie frequently fails to mark items as found

Fix: Try restarting the app. Close it completely by swiping it away in the app switcher, then reopen it. This can refresh the app's state and may... ⇲

Error messages appear when trying to track items

Fix: Clear the app's cache. Go to your iPhone settings, find the MapGenie app, and look for an option to clear cache or data. This can help resol... ⇲

Updates issue

Limited tracking capacity without pro upgrade

Fix: Utilize the free features effectively. Focus on tracking only the most important items to maximize the limited capacity without needing the... ⇲

Customization issue

No option to reset all found items

Fix: Manually unmark items. Go through your list of found items and uncheck them one by one if the app allows it, even though it may be tedious.... ⇲

UI issue

Map lacks detailed labels for locations

Fix: Zoom in on the map. Sometimes, more details are revealed at different zoom levels, so try adjusting the zoom to see if more labels appear.... ⇲

Content issue

Missing significant content from the map

Fix: Check for updates. Ensure that the app is updated to the latest version, as new content may be added in updates. OR Explore user forums o... ⇲

Loading issue

Map portion has trouble loading textures

Fix: Ensure you have a stable internet connection. Switch to Wi-Fi if you are on mobile data, as a poor connection can affect loading times. OR... ⇲

MapGenie occasionally does not load at all

Fix: Check for system updates on your iPhone. Sometimes, app compatibility issues arise from outdated iOS versions, so ensure your device is up t... ⇲

Settings issue

Inconvenient password change process

Fix: Follow the in-app instructions carefully. Make sure you are entering the current password correctly and following all prompts as required.... ⇲

Bugs issue

Bugs impede overall functionality

Fix: Regularly check for app updates and install them. Developers often release patches to fix bugs, so keeping the app updated is crucial. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.2%

Bad experience

7.3%

Neutral

5.6%

~ from our NLP analysis of 234 combined software ratings.

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PriceCharting: TCG, Games+

Private Data MapGenie collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

HL Map PRO: $6.99 Unlocks PRO features for MapGenie's HL Map