fix problems on TodayTix [iphone]

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—— Run into issues on TodayTix? Get help pending when official support gets back to you!

TodayTix – Broadway Tickets
Info:
company: TodayTix, LLC
: http://support.todaytix.com/
: www.todaytix.com
Chat with our AI-based TodayTix Support
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Bugs issue

Tickets not delivered on time

Fix: Check your internet connection and ensure that notifications are enabled for the app. Sometimes, tickets may be delayed due to connectivity... ⇲

Misleading lottery seat assignments

Fix: Before purchasing, read the seat assignment details carefully in the app. If the information seems unclear, consider reaching out to support... ⇲

Disorganization at ticket pickup

Fix: Arrive early to the pickup location to avoid long lines and ensure you have ample time to collect your tickets. Bring a printed confirmation... ⇲

Inconsistent ticket availability

Fix: Set alerts for specific shows or dates within the app, if available, to be notified when tickets become available. OR Consider checking o... ⇲

Issues with ticket reprints

Fix: If you need a reprint, check the app for a 'Reprint Ticket' option in the 'My Tickets' section, if available. OR Keep a record of your or... ⇲
 
Payments issue

No option for refunds or exchanges

Fix: Review the app's terms and conditions regarding ticket purchases. Familiarize yourself with their policies to understand your options better... ⇲
 
Glitches issue

TodayTix glitches during ticket retrieval

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for TodayTix, and check for updates. OR If the app con... ⇲
 
UI issue

Limited seat selection visibility

Fix: Use the filter options in the app to narrow down your search for seats based on your preferences, such as price range or seating area. OR... ⇲
 
Slow issue

Long wait times for ticket pickup

Fix: Plan to arrive at the venue earlier than the scheduled pickup time to avoid long lines and ensure you have enough time to collect your ticke... ⇲
 
Notifications issue

Confusing email notifications

Fix: Organize your email settings to create a filter for TodayTix emails, so you can easily find and manage them in one folder. OR Review the... ⇲
 
Features issue

No mobile ticketing option

Fix: Check if the app has a feature for digital tickets in the 'My Tickets' section. If not, ensure you have a printed copy of your tickets for e... ⇲
 
Management issue

Poor management at events

Fix: Arrive at the venue early to familiarize yourself with the layout and ticketing process, which can help mitigate issues during the event.... ⇲
 
Policies issue

Lack of flexibility for illness-related cancellations

Fix: Review the app's cancellation policy before purchasing tickets to understand your options in case of illness. OR Consider purchasing tick... ⇲
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 what users are saying
Good experience
96.8%

Bad experience
2.4%

Neutral
0.8%

~ from our NLP analysis of 38,674 combined software ratings.

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 Private Data TodayTix collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics