—— Run into issues on The SuperBook? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for any app updates in the App Store. Developers often add new features and improve existing ones in updates. To do this, open the App... ⇲
Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update and install any available updates. This can hel... ⇲
Fix: Check your Wi-Fi connection. Sometimes, indoor Wi-Fi can be weak. Try moving closer to the router or resetting your router to improve connec... ⇲
Fix: Check your mobile data settings. Go to Settings > Cellular and ensure that The SuperBook app is allowed to use cellular data. If it is off,... ⇲
Fix: Review the deposit and withdrawal options in the app. Make sure you are following the correct steps as outlined in the app's help section or... ⇲
Fix: Ensure that your Play+ account is properly linked to The SuperBook app. Go to the payment settings in the app and verify that your Play+ acc... ⇲
Fix: Check the app for any updates regarding payment methods. Sometimes, apps expand their payment options in updates, so ensure you have the lat... ⇲
Fix: Check the app for any FAQs or help sections that may provide answers to common issues. This can often resolve problems without needing direc... ⇲
Fix: Uninstall and reinstall the app. This can often resolve persistent issues by resetting the app's data. To do this, press and hold the app ic... ⇲
Fix: Look for any settings within the app that may allow you to customize your in-play experience. Sometimes, features can be hidden in menus or... ⇲
Fix: Double-check the information you are entering during account setup. Ensure that all required fields are filled out correctly and that there... ⇲
Fix: Make sure your device has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If not, de... ⇲
Fix: Explore the app settings to see if there are options to enable features that were available in the old app. Sometimes, features are just rel... ⇲