fix problems on Philips Air+ [iphone]

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—— Run into issues on Philips Air+? Get help pending when official support gets back to you!

Philips Air+
Info:
company: Versuni Netherlands B.V
: http://www.philips.com/support
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Notifications issue
Notifications reset to on despite settings

Fix: 1. Check app notification settings: Go to Settings > Notifications > Philips Air+ and ensure that yo...

App spams with air quality alerts

Fix: 1. Adjust alert settings: Open the Philips Air+ app, go to settings, and look for notification prefe...

 
Settings issue
No way to turn on water notifications only

Fix: 1. Use the app's general notification settings: Go to the app settings and look for notification pre...

App does not save brightness level

Fix: 1. Adjust brightness settings: Open the Philips Air+ app, adjust the brightness, and then exit the a...

 
UI issue
No indication in app if water has run out

Fix: 1. Check the device manually: Regularly check the water level in the device to ensure it does not ru...

 
Bugs issue
Pre-filter timer reset function not working

Fix: 1. Reset the app settings: Go to the app settings and look for an option to reset or restore default...

 
Login issue
Requires frequent sign-ins

Fix: 1. Enable 'Remember Me' option: If available, check the 'Remember Me' option during sign-in to avoid...

 
Compatibility issue
Alexa compatibility not functioning

Fix: 1. Check Alexa settings: Ensure that the Philips Air+ skill is enabled in the Alexa app. Open the Al...

App does not support Apple Home

Fix: 1. Use Philips Hue Bridge: If you have Philips Hue products, consider using the Hue Bridge to integr...

 
Registration issue
Registration issues in certain regions

Fix: 1. Use a VPN: If you are in a region where registration is problematic, consider using a VPN to conn...

 
Downloads issue
App fails to download on some devices

Fix: 1. Check device compatibility: Ensure that your device meets the minimum requirements for the Philip...

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 what users are saying
Good experience
91.8%

Bad experience
6.0%

Neutral
2.3%

~ from our NLP analysis of 873 combined software ratings.

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 Private Data Philips Air+ collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data