—— Run into issues on DCU Digital Banking? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that the widget is enabled: Go to your iPhone's home screen, long-press on an empty area until the apps jiggle, tap the '+' icon i... ⇲
Fix: 1. Clear the app cache: Go to Settings > DCU Digital Banking > Offload App. This will remove the app but keep its data. Reinstall the app fr... ⇲
Fix: 1. Ensure good lighting: When capturing a check, make sure you are in a well-lit area and that the check is flat and free of wrinkles. 2. F... ⇲
Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps, and swipe up on... ⇲
Fix: 1. Check the app settings: Go to the settings within the app and ensure that scheduled payments are enabled for display. 2. Refresh the app... ⇲
Fix: 1. Use abbreviations: Since the character limit is fixed, try to use shorter phrases or abbreviations to convey your message. 2. Prioritize... ⇲
Fix: 1. Manually cross-reference: Keep a separate note or document that lists your share names alongside their corresponding account numbers for... ⇲
Fix: 1. Check the app settings: Ensure that the settings for document retrieval are enabled. 2. Log out and log back in: This can refresh your a... ⇲
Fix: 1. Update the app: Ensure you are using the latest version of the app by checking for updates in the App Store. 2. Restart your iPhone: Thi... ⇲
Fix: 1. Review the app's help section: Look for FAQs or help articles related to overdraft policies within the app. 2. Check your account settin... ⇲
Fix: 1. Check device settings: Ensure that your device is recognized by the app. Go to settings and look for any options related to device recogn... ⇲
Fix: 1. Restart the app: Close the app completely and reopen it to see if the scrolling issue resolves itself. 2. Check for updates: Ensure that... ⇲
Fix: 1. Check the account settings: Ensure that your credit card account is properly linked and that all settings are enabled for display. 2. Re... ⇲
Fix: 1. Check app settings: Look for any options related to card features within the app settings. 2. Use alternative payment methods: If the to... ⇲
Fix: 1. Refresh the app: Log out and log back in to refresh your transaction history. 2. Check for updates: Ensure you are using the latest vers... ⇲
Fix: 1. Check for known issues: After an update, check the app's help section or online forums for any known issues related to the update. 2. Re... ⇲