fix problems on Thera [iphone]

—— Run into issues on Thera? Get help pending when official support gets back to you!

Thera: AI mental health diary

Info:

company: Nick Malezh

: https://theradiaries.app/privacy-policy.html

: therajournals.com

Chat with our AI-based Thera Support

🛠️ Common Thera Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Thera has errors when inputting feelings

Fix: 1. Restart the App: Close the Thera app completely and then reopen it. This can often resolve temporary glitches. 2. Clear Cache: Go to you... ⇲

Subscription activated immediately without free trial

Fix: 1. Check Subscription Settings: Go to Settings > [Your Name] > Subscriptions on your iPhone. Here, you can see your active subscriptions and... ⇲

Payments issue

Payment options limited in some regions

Fix: 1. Check Payment Methods: Go to Settings > [Your Name] > Payment & Shipping. Ensure your payment method is valid and accepted in your region... ⇲

Discounts not applied correctly

Fix: 1. Verify Discount Code: Double-check the discount code for any typos or expiration dates. Ensure it is still valid. 2. Restart the App: Cl... ⇲

Limited personalized advice without payment

Fix: 1. Utilize Free Features: Explore all the free features of the app to maximize the advice you can receive without payment. 2. Engage with C... ⇲

Freezing issue

Thera freezes or malfunctions

Fix: 1. Force Close the App: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) and swipe up on the Thera... ⇲

Updates issue

No updates available for issues

Fix: 1. Check App Store: Regularly check the App Store for updates to Thera. Go to the App Store, tap on your profile icon, and scroll to see if... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.7%

Neutral

5.9%

Bad experience

4.4%

~ from our NLP analysis of 68 combined software ratings.

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Private Data Thera collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Mental Health & Mood Balance: $59.99 Guided Emotional Support & Journaling prompts
Thera Premium (1 year): $59.99 Unlock all Thera premium functionality
My diary. Journal prompts: $14.99 Unwinding anxiety & gratitude journal
Unlock Thera: Mood Balance: $14.99 Mood tracker & thought diary. Anxiety relief
Mental Health & Mood Balance: $44.99 Guided Emotional Support & Journaling Prompts
Mental Health & Mood Balance: $44.99 Guided Emotional Support & Journaling Prompts
Journaling for mental health: $14.99 Dream journal with prompts. Emotions Tracker