fix problems on Premier Members Credit Union [iphone]

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Premier Members Credit Union
Info:
company: PREMIER MEMBERS CREDIT UNION
: https://www.pmcu.org/contact-us/
: www.pmcu.org
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UI issue

Difficult to navigate between multiple accounts

Fix: 1. Familiarize yourself with the app's layout. Look for a menu or tab that lists all your accounts. This is often found at the bottom of the... ⇲

No landscape mode for tablet users

Fix: 1. Check your tablet's settings to ensure that rotation lock is off. Swipe down from the top right corner to access the Control Center and m... ⇲

Requires multiple steps for transfers

Fix: 1. Familiarize yourself with the transfer process. Sometimes, saving frequent transfers as favorites can reduce the number of steps needed i... ⇲
 
Account issue

Lack of detailed account history

Fix: 1. Check if there is an option to view 'Transaction History' or 'Account Activity' within each account. This may be located in the account d... ⇲

Cannot deposit larger checks via app

Fix: 1. Check the app's deposit limits in the FAQ or help section. If your check exceeds this limit, you will need to deposit it at a branch or A... ⇲

Inability to transfer to other BVCU accounts

Fix: 1. Check if the app has a specific section for transfers. Look for 'Transfer Funds' or 'Move Money' options. 2. If transfers are not availa... ⇲
 
Bugs issue

Bill pay functionality is clunky

Fix: 1. Review the bill pay setup process. Ensure you have entered all necessary information correctly, including account numbers and payment amo... ⇲
 
Updates issue

New updates introduce more problems

Fix: 1. If an update causes issues, try uninstalling the app and reinstalling it to see if that resolves the problems. 2. Keep an eye on the app... ⇲

Inconsistent performance with updates

Fix: 1. After an update, clear the app's cache or reinstall it to improve performance. 2. Monitor the app's performance and report any issues th... ⇲
 
Compatibility issue

Limited features compared to website

Fix: 1. Use the website for tasks that the app does not support. Bookmark the website for easy access. 2. Check for any app updates that may int... ⇲
 
Login issue

Password reset required frequently

Fix: 1. Ensure you are using a strong password that meets the app's security requirements. Avoid using easily guessable passwords. 2. Use a pass... ⇲
 
Customization issue

No option to sort bill pay by date

Fix: 1. Check if there is a filter or sorting option in the bill pay section. Sometimes, this can be found in a dropdown menu or settings icon.... ⇲
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 what users are saying
Good experience
98.0%

Bad experience
1.2%

Neutral
0.8%

~ from our NLP analysis of 2,339 combined software ratings.

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 Private Data Premier Members Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics