fix problems on 学习通 [iphone]

​

—— Run into issues on 学习通? Get help pending when official support gets back to you!

学习通
Info:
company: Beijing Chaoxing Digital Library Information Technology Co., Ltd.
: https://i.xuexitong.com
Chat with our AI-based 学习通 Support
   Hello! How can I assist you?  

characters left:
 
Video issue

video stops playing when switching pages

Fix: 1. Try to keep the video playing in a minimized view if the app supports it. 2. Check for any app settings that may allow background playbac... ⇲

cannot skip video parts

Fix: 1. Check if there are any settings in the app that allow you to enable skipping or fast-forwarding. 2. If the video is a live stream, skippi... ⇲
 
Privacy issue

intrusive facial recognition

Fix: 1. Check the app settings to see if you can disable facial recognition features. 2. If you are uncomfortable with this feature, consider usi... ⇲

leaking user information

Fix: 1. Review the app's privacy settings and adjust them to limit data sharing. 2. Change your password and enable two-factor authentication if... ⇲
 
Network issue

server connection issues

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart your router if using W... ⇲
 
Compatibility issue

limited functionality on iPad

Fix: 1. Check if there is a specific iPad version of the app in the App Store that may offer enhanced functionality. 2. Ensure that your iPad is... ⇲

no Mac version available

Fix: 1. Consider using an iOS emulator on your Mac to run the app. 2. Alternatively, access the app's web version if available through a browser... ⇲
 
Login issue

logging in problems

Fix: 1. Ensure you are entering the correct username and password. Use the 'Forgot Password' feature if necessary. 2. Check your internet connect... ⇲
 
Crashes issue

学习通 crashes frequently

Fix: 1. Ensure your app is updated to the latest version by checking the App Store. 2. Restart your iPhone to clear any temporary glitches. 3. Ch... ⇲
 
Downloads issue

cannot download files

Fix: 1. Check if the app has permission to access your device's storage. Go to Settings > Privacy > Files and ensure the app is allowed access. 2... ⇲
 
UI issue

poor user experience

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. 2. Look for any tutorials or help sections within the app... ⇲

difficult to navigate

Fix: 1. Spend some time exploring the app to become familiar with its layout. 2. Look for a help or tutorial section within the app that can prov... ⇲
 
Permissions issue

mandatory use of camera during exams

Fix: 1. If you are uncomfortable with this feature, check if there are any settings that allow you to adjust camera permissions or settings. 2. P... ⇲
 
Bugs issue

too many bugs

Fix: 1. Ensure your app is updated to the latest version, as updates often fix bugs. 2. Restart your iPhone to clear any temporary glitches that... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
57.1%

Bad experience
40.8%

Neutral
2.0%

~ from our NLP analysis of 98 combined software ratings.

 Switch to these Alternatives:
知到.
大学搜题酱-大学生教材&网课答案收录
不背单词-真实语境学英语单词
学信网
作业帮-中小学家长作业检查和辅导工具
易班
百词斩-学英语、背单词必备
墨墨背单词 | 四六级考研等英语词汇记忆
小猿搜题 - 中小学家长辅导学习和作业检查工具
今日校园

 Private Data 学习通 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics