—— Run into issues on Cleanup App? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲
Fix: 1. Ensure you have a stable internet connection: A weak connection can cause the scan to hang. Switch to Wi-Fi if possible or move closer to... ⇲
Fix: 1. Manually review detected duplicates: After the scan, go through the list of duplicates manually to verify accuracy before deleting any fi... ⇲
Fix: 1. Manually verify results: After the app completes its scan, manually check the results to ensure accuracy before taking action on detected... ⇲
Fix: 1. Manually review contacts: Go through your contacts list and manually delete duplicates or unnecessary entries to ensure accuracy. 2. Use... ⇲
Fix: 1. Check app settings: Look for any settings that might allow you to increase the selection capacity or adjust how files are displayed. 2. O... ⇲
Fix: 1. Look for tutorial videos: Search for user-generated content on platforms like YouTube that may provide visual guidance on using the app e... ⇲
Fix: 1. Use manual selection: Instead of relying on a keep button, manually select the files you want to keep before performing any actions on du... ⇲
Fix: 1. Simplify usage: Create a step-by-step guide for older users, highlighting the most important features and how to use them effectively. 2.... ⇲
Fix: 1. Go to Settings > [your name] > Subscriptions. Find the Cleanup App and select it to manage your subscription. Tap 'Cancel Subscription' t... ⇲
Fix: 1. Review your subscription settings: Go to Settings > [your name] > Subscriptions to see what you are subscribed to and manage your subscri... ⇲
Fix: 1. Check for a premium version: Look for an option to purchase a premium version of the app that may eliminate ads and provide additional fe... ⇲
Fix: 1. Organize photos: Before using the app, organize your photos into albums or folders to make the scanning process more efficient. 2. Scan i... ⇲
Fix: 1. Review merged contacts: After the app merges contacts, go through them to ensure accuracy and make any necessary adjustments manually. 2.... ⇲
Fix: 1. Backup contacts before using the app: Always back up your contacts to iCloud or another service before running any cleanup processes to e... ⇲