fix problems on Footpath Route Planner [iphone]

​

—— Run into issues on Footpath Route Planner? Get help pending when official support gets back to you!

Footpath Route Planner
Info:
company: Half Mile Labs LLC
: https://footpathapp.com/#support
: footpathapp.com
Chat with our AI-based Footpath Route Planner Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Difficulty editing routes

Fix: 1. Tap on the route you want to edit and look for an 'Edit' option. 2. Use the drag-and-drop feature to adjust waypoints if available. 3. Sa... ⇲

Difficulty saving and managing multiple routes

Fix: 1. Create folders or categories within the app (if available) to organize your routes. 2. Use descriptive names for each route to make them... ⇲

Inability to easily flip routes

Fix: 1. Check if there is a 'Reverse Route' option in the app settings or during route editing. 2. Manually create a new route by entering the st... ⇲
 
Compatibility issue

Limited GPX import functionality

Fix: 1. Ensure that the GPX file is correctly formatted. Use a GPX validator tool online to check for errors. 2. Try importing the GPX file from... ⇲

Lack of integration with third-party apps

Fix: 1. Check the app settings for any options to connect with third-party services like fitness trackers or social media. 2. Use manual export o... ⇲
 
Bugs issue

Inconsistent GPS accuracy

Fix: 1. Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and selecting the app. 2. Calibr... ⇲

Occasional turn-by-turn navigation failures

Fix: 1. Ensure that voice navigation is enabled in the app settings. 2. Check for any updates to the app that may address navigation issues. OR... ⇲

Inaccurate snapping to desired paths

Fix: 1. Adjust the snapping sensitivity in the app settings if available. 2. Try zooming in on the map to select the desired path more accurately... ⇲
 
Offline issue

Issues with offline map functionality

Fix: 1. Ensure that you have downloaded the necessary offline maps before going offline. Check the app settings for offline map options. 2. Verif... ⇲
 
Features issue

Limited features in free version

Fix: 1. Explore the app's settings to see if there are any features that can be unlocked through in-app actions or referrals. 2. Consider using t... ⇲
 
Crashes issue

Footpath Route Planner crashes or fails to open

Fix: 1. Force close the app and restart it. 2. Check for updates in the App Store and install any available updates. OR 1. If the app continue... ⇲
 
Search issue

Limited trail search functionality

Fix: 1. Use specific keywords or filters in the search function to narrow down results. 2. Check if the app has a community feature where users s... ⇲
 
UI issue

Confusing route ending process on Apple Watch

Fix: 1. Familiarize yourself with the app's interface on the Apple Watch by reviewing the user guide or help section. 2. Practice ending a route... ⇲
 
Payments issue

Requires subscription for full features

Fix: 1. Use the free version for basic features and evaluate if the premium features are worth the cost based on your usage. 2. Look for promotio... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.0%

Neutral
2.2%

Bad experience
1.8%

~ from our NLP analysis of 19,010 combined software ratings.

 Switch to these Alternatives:
Goose Maps for Watch
Distance - Find My Distance
Bikemap: Bicycle Tracker & GPS
iTranslate Converse
GPS Tracks
Gaia GPS: Mobile Trail Maps
Topo Maps+
inRoute - Intelligent Routing
onX Backcountry Trail Maps GPS
Avenza Maps: Offline Mapping

 Private Data Footpath Route Planner collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Footpath Elite (Monthly): $3.99 One month subscription to Footpath Elite
  2. Footpath Elite (Yearly): $23.49 Annual subscription to Footpath Elite
  3. Single Route Pass: $1.99 Unlock Footpath Elite for a single route