fix problems on 7 News HD [iphone]

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—— Run into issues on 7 News HD? Get help pending when official support gets back to you!

7 News HD - Boston News Source
Info:
company: Sunbeam Television Corp.
: http://www.whdh.com
: developer-page--naviga-mobile.navigamobile.com
Chat with our AI-based 7 News HD Support
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Ads issue

Excessive commercials

Fix: 1. Check for Premium Options: Some apps offer a premium subscription that removes ads. Look in the app settings or the App Store for any sub... ⇲

Inability to skip ads

Fix: 1. Check for Premium Options: Look for any subscription options within the app that may allow you to skip ads or provide an ad-free experien... ⇲
 
Notifications issue

Notifications lead to unavailable articles

Fix: 1. Check Notification Settings: Go to Settings > Notifications > 7 News HD and ensure that notifications are enabled. This may help in recei... ⇲

No text descriptions for video notifications

Fix: 1. Check App Settings: Look for any settings related to notifications within the app that may allow you to enable text descriptions for vide... ⇲
 
UI issue

7 News HD pulls back to top when scrolling

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates often fix scrolling issues. Check the App Store for updates.... ⇲

Poor navigation

Fix: 1. Familiarize with the Layout: Spend some time exploring the app’s layout. Look for a help or tutorial section within the app that may guid... ⇲
 
Updates issue

Delayed news updates

Fix: 1. Refresh the App: Open the app and pull down to refresh the content. This can help in loading the latest news updates. OR 2. Check Inte... ⇲

Lack of real-time news

Fix: 1. Enable Notifications: Make sure notifications are enabled for the app to receive real-time updates. Go to Settings > Notifications > 7 Ne... ⇲
 
Bugs issue

Inconsistent content accuracy

Fix: 1. Cross-Reference News: Use other reputable news sources to verify the information you read in the app. This can help you gauge the accurac... ⇲
 
Settings issue

Preference page issue preventing access

Fix: 1. Restart the App: Close the app completely and reopen it. This can sometimes resolve temporary glitches in accessing settings. OR 2. Re... ⇲
 
Compatibility issue

Limited local channel availability

Fix: 1. Check App Settings: Look in the app settings to see if you can select or add local channels manually. OR 2. Use Alternative Apps: Cons... ⇲

No app for Fire Stick

Fix: 1. Use Screen Mirroring: If you want to watch the app on a larger screen, consider using screen mirroring from your iPhone to your TV. Swipe... ⇲

7 News HD not available on Apple TV

Fix: 1. Use AirPlay: If you want to view content on your Apple TV, use AirPlay to stream from your iPhone. Swipe down from the upper right corner... ⇲
 
Customization issue

Dark mode resets after updates

Fix: 1. Manually Re-enable Dark Mode: After each update, go to Settings > Display & Brightness and re-enable Dark Mode if it resets. OR 2. Che... ⇲
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 what users are saying
Good experience
93.9%

Neutral
3.1%

Bad experience
3.1%

~ from our NLP analysis of 11,508 combined software ratings.

 Switch to these Alternatives:
Boston 25 News | Live TV Video
WCVB NewsCenter 5 - Boston
NBC10 Boston: News & Weather
necn: New England Local News
Boston 25 News
WMUR News 9 - New Hampshire
The Boston Globe
Boston Herald
The Boston Globe ePaper
Boston Herald E-Edition

 Private Data 7 News HD collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics