fix problems on HeyMelody [iphone]

—— Run into issues on HeyMelody? Get help pending when official support gets back to you!

HeyMelody

Info:

company: Guangdong Heytap Technology Corp., Ltd.

: https://www.oppo.com/cn/contact/

: www.oppo.com

Chat with our AI-based HeyMelody Support

🛠️ Common HeyMelody Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Volume control from earbuds not available

Fix: Check if your earbuds have built-in volume control features. If they do, ensure that they are properly connected to your iPhone via Bluetoot... ⇲

Noise cancellation performance is poor

Fix: Ensure that the earbuds are properly fitted in your ears. A good seal is essential for effective noise cancellation. Try using different ear... ⇲

Network issue

Requires network connection to change settings

Fix: If you need to change settings without a network connection, try to adjust the settings while connected to Wi-Fi or mobile data first. Once... ⇲

Inability to connect to certain earbuds

Fix: Make sure that the earbuds are in pairing mode. Refer to the user manual of the earbuds for instructions on how to enter pairing mode. Once... ⇲

HeyMelody fails to connect even after Bluetooth pairing

Fix: Try forgetting the device in your iPhone's Bluetooth settings. Go to Settings > Bluetooth, find your earbuds, tap the 'i' icon, and select '... ⇲

Compatibility issue

HeyMelody does not work on iPhones

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an update... ⇲

Limited compatibility with various earbuds

Fix: Check the compatibility list on the HeyMelody app or the manufacturer's website to ensure your earbuds are supported. If they are not listed... ⇲

HeyMelody does not support all types of earbuds

Fix: Refer to the HeyMelody app documentation to understand which earbuds are supported. If your earbuds are not supported, consider using them w... ⇲

Unfinished app experience on iOS

Fix: Keep the app updated to the latest version. Developers often release updates to improve user experience and fix bugs. Check the App Store fo... ⇲

Audio issue

Equalizer option removed

Fix: If the equalizer option is no longer available in the HeyMelody app, you can use the built-in equalizer settings on your iPhone. Go to Setti... ⇲

Static noise and beeping before shutting off

Fix: Check if the static noise occurs when the battery is low. If so, charge the earbuds fully and see if the issue persists. Low battery can som... ⇲

Settings issue

In-ear sensor cannot be disabled

Fix: If the in-ear sensor cannot be disabled through the app, check if there is a physical button or gesture on the earbuds that can turn off the... ⇲

Battery issue

Battery issues not addressed

Fix: Check the battery level of your earbuds through the HeyMelody app or the Bluetooth settings on your iPhone. If the battery is low, charge th... ⇲

Slow issue